Modelling the communication between emergency actors in crisis management

Saoutal, Amina; Cahier, Jean-Pierre; Matta, Nada

doi:10.1109/cts.2014.6867622

Cited by 6 publications

(6 citation statements)

References 12 publications

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“…The function of interaction among actors in the public policy process is to deal with actors' conflicts of interest (Anderson, 2011;Lieberherr & Ingold, 2019). The interaction among actors in the collaboration process involves stakeholders formulating public policies and exchanging information by consensus to solve problems faced by the public (Gilbert & Ripley, 1986;Saoutal et al, 2014).…”

Section: Findings and Discussionmentioning

confidence: 99%

Strengths and Interests Between Actors in Collaborative Governance: Review of the Riverside Settlement Revitalization Policy in Banjarmasin City

Noor,

Suaedi,

Mardiyanta

2023

JKAP (Jurnal Kebijakan dan Administrasi Publik)

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This study aims to analyze and identify the strengths and interests of state actors and non-state actors in the revitalization of residents’ houses in the riverside area of Banjarmasin City from the perspective of Collaborative Governance. This study used a qualitative approach by collecting data through observation, in-depth analysis, and document analysis. The findings of this study explain that collaborative governance is an alternative to public policy as an interactive process involving state and non-state actors autonomously who use shared rules and norms carried out collectively to solve societal problems. Collaboration involving actors in power with interests in decision-making might fail during its implementation. This research contributes to the scientific literature on interactions between actors and collaborative governance because the problems faced by the public are fought for, and collaborative governance implementation cannot be separated from the presence of actors involved in advocating for issues of public concern.

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Section: Findings and Discussionmentioning

confidence: 99%

Strengths and Interests Between Actors in Collaborative Governance: Review of the Riverside Settlement Revitalization Policy in Banjarmasin City

Noor,

Suaedi,

Mardiyanta

2023

JKAP (Jurnal Kebijakan dan Administrasi Publik)

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“…Some researchers used methodologies based on business process modelling techniques and diagrams. Saoutal et al (2014) conducted a study to determine problems related to information exchange in inter‐organisational emergency response. They also modelled communication between different stakeholders by using UML diagrams.…”

Section: Related Workmentioning

confidence: 99%

“…This complexity and information flow may lead to inefficient interactions between different actors, which can influence collaboration and situation awareness. Authors in Saoutal, Cahier, and Matta (2014) reported that ineffective communication between actors can lead to misunderstanding and misinterpretation of a situation, which can cause a lack of awareness about it and affect victims’ safety. Assessments from many real incidents underline challenges of unsuccessful information exchange between engaged responders and their consequences on the operations’ outcomes.…”

Section: Introductionmentioning

confidence: 99%

Handling effective communication to support awareness in rescue operations

Chehade

Matta

Pothin³

et al. 2020

Contingencies & Crisis Mgmt

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Efficient rescue operations require a high level of situation awareness amongst decision‐makers and first responders for the purpose of achieving operations successfully and reducing losses. Moreover, a common operational picture between involved actors is required in order to support decision‐making. Therefore, different organisations and agencies have to collaborate, cooperate, and coordinate their actions with each other. Hence, effective interactions and communications between participants are vital to fulfil these essential needs. However, emergency actors still lack backing to exchange information effectively and ensure a common operational picture in order to reach shared situational awareness. For this reason, we aim to develop and implement Rescue MODES, a communication system oriented to support situation awareness amongst French emergency actors in rescue operations. In this paper, we examine and analyse actors’ activities and interactions, so that the system will be based on the real needs of actors. We start by studying and modelling the communications, interactions, and information flow. This modelling is based on an application ontology. Then, we define requirements for good communication in these operations and present some existing systems in France and how each system responds to these requirements.

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“…A crisis management is a collaborative situation, through which different dimensions must be studied: coordination [4], communication [5] and cooperative decisionmaking. In this type of situation there is an important relationship between individual actions and collaborative ones.…”

Section: Modelling Crisis Managementmentioning

confidence: 99%

Representing Stress Impact in Crisis Management

Teffali

Matta

Châtelet

2019

IFIP Advances in Information and Communication Technology

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The crisis management is a special type of collaborative approach in which the actors are subject to an uninterrupted stress. It is quite a significant issue because the consequences of crises can bring huge damages (human and economic losses). Even actors follow training in order to face stress situations but the human condition (familial and life) and the disparity of situations in which the consequences (different types of victims (children, the elderly, etc.) push actors to lose control of situations. The question to answer is can we predict the consequence of a default to this type of situation? Our study try to answer these questions by showing how to represent prediction of the consequences of a stress on crisis management. Firstly, we define a model that represents the impact of one actor to the situation considering the collaborative aspect of crisis and then we study stress consequences measurement. First results of these studies are presented in this paper.

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Modelling the communication between emergency actors in crisis management

Cited by 6 publications

References 12 publications

Strengths and Interests Between Actors in Collaborative Governance: Review of the Riverside Settlement Revitalization Policy in Banjarmasin City

Strengths and Interests Between Actors in Collaborative Governance: Review of the Riverside Settlement Revitalization Policy in Banjarmasin City

Handling effective communication to support awareness in rescue operations

Representing Stress Impact in Crisis Management

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