Moderating Factors in Adopting Local e-Government in Spain

Abstract

This study analyses the factors that influence citizens' intention to use egovernment activities offered by municipalities in Spain. For this purpose, we developed a straightforward user behaviour model that considers the components of the TAM and DOI models simultaneously, harnessing their synergies and factoring in the role of citizens' trust. We also examined the moderating role that population size can play in the model's behaviour. Among the results we obtained, it is important to note that user trust not only improved the model's fit, but also showed a significant effect on intention of use for all the population sizes that we analysed. The other significant relationship for all the samples linked ease of use to perceived usefulness. For the other relationships between variables, we observed the moderating role of size for the populations we considered.

A metatheory of e-government: Creating some order in a fragmented research field

“…An example is Rufín, Medina, and Sánchez (2012) research into the factors that influence citizens' intentions to use e-government. This research investigates the influence of both individual factors such as perceived ease of use and perceived compatibility and holistic factors such as the town's population size.…”

Incentives for the Adoption of E-Government by Greek Municipalities

“…Most municipalities do not use search methods, while those that use private sector practices are better placed to understand citizen behavior and to predict their future needs (King, 2007). Citizen participation depends on variables that are linked with beliefs and lifestyles, trust in technology, ease of use and perceived usefulness of e-government applications (Rufin et al, 2012;Seo and Bernsen, 2016) while in particular cases the motivations for use are driven by very different needs (Luo and Chea, 2018).…”

Las instituciones municipales portuguesas y su adopción de las tecnologías 2.0: propuesta de un Indicador de Web Social

“…Uno de los elementos de mayor consenso en la literatura especializada es el referido al número de habitantes (Graham, Avery y Park, 2015;Huang, 2006;Moon y Norris, 2005;Rufín, Medina y Sánchez-Figueroa, 2012). Por ello, trataremos de demostrar que H.2: cuanto mayor sea la población de la localidad, mayor será la presencia de elementos de la Web 2.0 en su comunicación digital.…”