Modern Methods of Process Management Used in Slovak Enterprises

Sujová, Andrea; Marcineková, Katarína

doi:10.1016/s2212-5671(15)00381-0

Cited by 23 publications

(14 citation statements)

References 1 publication

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“…Number of returned questionnaires was 164, which is a representative sample in the research. Selected results have been published by authors [34][35][36].…”

Section: Analysis Of the Current Situation In Slovak Enterprises-methmentioning

confidence: 99%

Sustainable Process Performance by Application of Six Sigma Concepts: The Research Study of Two Industrial Cases

2016

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Abstract:The current approach to business management focuses on increasing the performance of business processes. To achieve the required processes performance means to ensure the required quality and capability of processes. The partial aim of this paper is to confirm the positive effects of the Six Sigma methodology (SSM) on the corporate performance in the Slovak Republic and an investigation of the dependency of SSM implementation on the certified quality management system (QMS) as a set-forward condition via a questionnaire survey carried out in Slovak industrial enterprises. The survey results confirmed the above-mentioned assumptions. The SSM using DMAIC (Define-Measure-Analyze-Improve-Control) was applied in real conditions of two manufacturing enterprises with a different level of quality management system. The results of the research study proved a possibility to implement SSM and to use the same methods in enterprises aside from a level of QMS. However, more remarkable results were achieved by the enterprise which introduced QMS. The first application of SSM in enterprises within specific conditions of furniture production processes can be considered to be a contribution of the research study, as well. The result of the work is the model including the methodology and the appropriate combination of methods and tools for assuring the sustainable performance of the business processes.

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“…Number of returned questionnaires was 164, which is a representative sample in the research. Selected results have been published by authors [34][35][36].…”

Section: Analysis Of the Current Situation In Slovak Enterprises-methmentioning

confidence: 99%

Sustainable Process Performance by Application of Six Sigma Concepts: The Research Study of Two Industrial Cases

2016

Self Cite

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“…We can also assume that the overall level of maturity in Slovak enterprises corresponds to the findings, and the calculated p-value has a signifi-cant relationship with the use of new methods and models in the field of process improvement. A positive impact on corporate performance made by modern methods for business process management was also confirmed by Marcinekova and Sujova (2015a). The research also indicated that process controlling, Kaizen, TQM and benchmarking were among methods mostly used by small Slovak enterprises.…”

Section: Discussion Of the Resultsmentioning

confidence: 60%

“…The influence of process management on corporate performance has been observed by Sujová and Marcineková (2014;2015a;2015b). It has been found that management of processes affects the level of corporate performance.…”

Section: Introductionmentioning

confidence: 86%

Management of changes in business processes: an empirical study in Slovak enterprises

Sujová

Remeň

2018

Engineering Management in Production and Services

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A B S T R A C TConstant change is typical of the current business environment. The ability to manage change is a highly appreciated managerial skill. Being adaptive has become a new competitive advantage of a company. Appropriately and successfully implemented changes can improve corporate performance. This paper aimed to evaluate how Slovak companies had been dealing with change in recent years; whether they had been prepared for it; what tools, methods and concepts they had used; and what ultimately had necessitated them from an economic point of view. The paper explored the current status of change management in the context of business processes particular to Slovak enterprises. A literature review concerning change and process management was provided in order to design appropriate research. The research focused on the level of process-oriented management of change in Slovak enterprises operating in different industrial sectors. The main research method was primary quantitative research via questionnaires. Outputs from the questionnaires were subsequently evaluated by contingency tables and the chi-square test which determined the level of significance via p-value. Research results presented in this paper confirmed a positive influence of business process change on process maturity and corporate performance. The paper contributed to the development of knowledge in the field of change management, namely, process-oriented change management. The creation of a change-based maturity model for enterprises was identified as a new direction for future work with practical implications. K E Y W O R D S Change Management, corporate performance, business processes

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“…Fundamentem budowy systemu zarządzania jakością jest systemowe podejście do zarządzania oparte na podejściu procesowym [13,14]. Podejście procesowe, zalecane od kilkunastu lat w normach ISO, zakłada postrzeganie organizacji o dowolnym profilu działalności przez pryzmat procesu, posiadającego wektor wejścia, przetwarzanie i wektor wyjścia [15,16]. Proces główny składa się z wielu innych procesów i przebieg każdego z nich jego budowany w oparciu o trzy przedstawione składowe.…”

Section: Zarządzanie Jakością Usług Budowlanychunclassified

Propozycja Modelu Systemu Zarządzania Jakością Usług Budowlanych

Kowalik

Częstochowska

Klimecka-Tatar

2019

Zeszyty Naukowe Politechniki Częstochowskiej. Budownictwo

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Celem artykułu jest przedstawienie propozycji modelu systemu zarządzania jakością usług budowlanych. Pierwsza część opracowania zawiera teorię z zakresu zarządzania jakością, systemowego podejścia do jakości oraz usługi budowlanej. Następnie, w oparciu o badania literaturowe oraz wyniki anonimowej ankiety przeprowadzonej wśród potencjalnych klientów firm budowlanych opracowana została propozycja modelu systemu zarządzania jakością usług budowlanych.

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Modern Methods of Process Management Used in Slovak Enterprises

Cited by 23 publications

References 1 publication

Sustainable Process Performance by Application of Six Sigma Concepts: The Research Study of Two Industrial Cases

Sustainable Process Performance by Application of Six Sigma Concepts: The Research Study of Two Industrial Cases

Management of changes in business processes: an empirical study in Slovak enterprises

Propozycja Modelu Systemu Zarządzania Jakością Usług Budowlanych

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