2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) 2019
DOI: 10.1109/ice.2019.8792607
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Monetizing Industry 4.0: Design Principles for Subscription Business in the Manufacturing Industry

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Cited by 32 publications
(22 citation statements)
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“…In SBMs, customers pay for the product or service offered on a recurring basis (Dempsey and Kelliher, 2018;Gassmann et al, 2014;Rappa, 2004), which allows businesses to enjoy predictable and stable revenue. As a result, manufacturing companies are increasingly moving towards SBMs by integrating the concept of servitisation (Aagaard, 2019;Helo et al, 2017;Schuh et al, 2019;Tzuo, 2018).…”
Section: Literature Review 21 Overview Of Subscription-based Business...mentioning
confidence: 99%
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“…In SBMs, customers pay for the product or service offered on a recurring basis (Dempsey and Kelliher, 2018;Gassmann et al, 2014;Rappa, 2004), which allows businesses to enjoy predictable and stable revenue. As a result, manufacturing companies are increasingly moving towards SBMs by integrating the concept of servitisation (Aagaard, 2019;Helo et al, 2017;Schuh et al, 2019;Tzuo, 2018).…”
Section: Literature Review 21 Overview Of Subscription-based Business...mentioning
confidence: 99%
“…Subscription models prioritise long-term customer relationships and increase customer value (Lah and Wood, 2016;Sinclair, 2017) by focusing on solving problems and offering customised solutions (Levitt, 1984;Schuh et al, 2019;Tzuo, 2018) and shifting focus from product ownership, albeit, just like in traditional models, customers remain sensitive about both the price and value they receive (Sigala, 2006). The quality of a subscription depends on factors such as skilled staff, price, ease of subscription, security, authenticity of information, convenience, technology usability and reliability (Ganguli and Roy, 2010).…”
Section: Core Characteristicsmentioning
confidence: 99%
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“…According to Schuh et al (2019), the manufacturing company is one of the sectors that is possible to implement the subscription business model. The implementation requires several major adjustments, there are major changes from short-term revenue to long-term revenue, a new financial model and strategies, and a clear analysis of the rights and obligations between the manufacturer and the customers.…”
Section: Introduction Backgroundmentioning
confidence: 99%
“…제품 구독 서비스에 대한 수요는 2018년 기준 과거 5년간 매년 100% 이상 성장한 구 독형 전자상거래 시장의 50%에 달한다 (Chen et al, 2018). 따라서 전통적인 구독 (Schuh et al, 2019), 구독경제란 일정 기간 동안 특정 상품 또는 서비스를 공급받고 그에 대한 대가를 지불하는 거래형태로 정의된다 (Cook & Garver, 2002). Taylor(2003) (Bischof et al, 2020;Lee et al, 2019;Ramkumar & Woo, 2018;Tan & Chen, 2021).…”
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