“…Some of the factors that influence performance in the public sector include budgeting behavior (Williams, Macintosh, & Moore, 1990), knowledge sharing process (Wang & Chen, 2020), computer and information technology skills, job mutation, learning and training opportunities, evaluation and incentives, leadership support, ICT infrastructure and software, and communication technology (Chong, Salleh, Ahmad, & Sharifuddin, 2011). Rinaldi, Sani, and Martono (2018), mutation has a significant influence on job satisfaction, performance, and performance.…”