2018
DOI: 10.14419/ijet.v7i4.44.26973
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N-Gram Accuracy Analysis in the Method of Chatbot Response

Abstract: Chatbot is a computer program designed to simulate interactive conversations or communication to users. In this study, chatbot was created as a customer service that functions as a public health service in Malang. This application is expected to facilitate the public to find the desired information. The method for user input in this application used N-Gram. N-gram consists of unigram, bigram and trigram. Testing of this application is carried out on  3 N-gram methods, so that the results of the tests  have bee… Show more

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Cited by 4 publications
(2 citation statements)
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“…The application clearly shows extracted the keyword from the question ad by using unigram, bigram, and trigram which helps in fast answering. [8]…”
Section: Literature Surveymentioning
confidence: 99%
“…The application clearly shows extracted the keyword from the question ad by using unigram, bigram, and trigram which helps in fast answering. [8]…”
Section: Literature Surveymentioning
confidence: 99%
“…By analyzing the frequency of certain N-Grams within a document or set of documents, we can identify patterns or features that can be used to classify the text into categories or determine the overall sentiment of the text. Overall, N-Grams are a powerful technique for analyzing and understanding text data, and are commonly used in a variety of natural language processing applications [8].…”
Section: A N-gram Algorithmmentioning
confidence: 99%