New Technologies in the Workplace: Can Personal and Organizational Variables Affect the Employees’ Intention to Use a Work-Stress Management App?

Abstract

Organizations are interested in finding new and more effective ways to promote the well-being of their workers, to help their workers manage work-related stress. New technologies (e.g., smartphones) are cheaper, allow more workers to be reached, and guarantee their anonymity. However, not all employees agree on the use of new technological interventions for the promotion of well-being. Consequently, organizations need to investigate technological acceptance before introducing these tools. By considering the technology acceptance model (TAM) framework, we investigate both the influence of workers’ perceived usefulness and ease of use on their intentions to use apps that help them managing work stress. Moreover, we contribute to the extension of this model by considering both personal (i.e., self-efficacy, personal innovativeness) and organizational (i.e., organizational support for innovation) variables. Our research involved 251 participants who completed an online self-report questionnaire. The results confirm the central hypothesis of the TAM and the influence of other variables that could influence acceptance of new technologies, such as apps that help manage work stress, and the intentions to use them. These results could help organizations ensure technological acceptance and usage by their workers, increasing the effectiveness of new technologies and interventions to promote well-being.

Workplace literacy skills—how information and digital literacy affect adoption of digital technology

“…We also contribute to research stream on literacy by showing that although age character has commonly been used as a denominator to classify individuals as digital natives and digital immigrants and use of digital technology (e.g. Nikou et al, 2019), other influential factors such as perception of IL and DL could be used instead to assess the intention to use technology at workplace context (Paganin and Simbula, 2021). Such findings represent fresh theoretical contributions to the literature on literacy and technology acceptance.…”

“…Nikou et al. , 2019), other influential factors such as perception of IL and DL could be used instead to assess the intention to use technology at workplace context (Paganin and Simbula, 2021). Such findings represent fresh theoretical contributions to the literature on literacy and technology acceptance.…”

The necessary, albeit belated, transition to computerized cognitive assessment

“…Health measures such as the lockdowns adopted during the COVID-19 pandemic have made the importance of CCA clear ( Hsu et al, 2021 ). Nowadays digital tools are integrated into the daily life of professional and non-professional individuals at schools, healthcare centers, workplaces, and social contexts ( Tomasik et al, 2020 ; Nordin et al, 2021 ; Paganin and Simbula, 2021 ). They are well-known and familiar tools for most users.…”

Introducing mobile apps to promote the well-being of German and Italian university students. A cross-national application of the Technology Acceptance Model

“…The items were graded on a five-point Likert scale, where 1 indicates "strong disagreement" and 5 indicates "strong agreement". The items were utilized in prior published scientific studies (Apolinário-Hagen et al, 2019;Curcuruto et al, 2009;Davis, 1989;Paganin & Simbula, 2021) and already translated using back-translation techniques (Brislin, 1970). In order to get more information about the sample, we employed the Effort-Reward Imbalance Questionnaire-student version (Italian version by Portoghese et al, 2019).…”