NFC-based Smartwork Service Model Design

Park, Arum; Kang, Min Su; Jun, Jungho; Lee, Kyoung Jun

doi:10.13088/jiis.2013.19.2.157

Cited by 1 publication

(1 citation statement)

References 4 publications

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“…Specifically, NFC is designed to enable communication between devices when they are placed in proximity, typically within a range of 1 cm or 1 inch (in practical terms, this can be extended up to 4 inches). Previous research has demonstrated the diverse applications of NFC technology, such as for home shopping [30,31], medical information management in hospitals [32][33][34], food ordering [35], smart work's time and attendance management [36], and acquiring and sharing information about specific spaces [22]. The integration of NFC technology into mobile phones can provide benefits and business value for service delivery by leveraging the capabilities of these devices, as demonstrated by the study conducted by [37].…”

Section: Evaluation Stepmentioning

confidence: 99%

Use of Internet-of-Things for Sustainable Art Businesses: Action Research on Smart Omni-Channel Service

Rim

2023

Sustainability

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Performance and exhibition venues are well-suited for implementing business models that leverage Internet-of-Things (IoT) concepts to integrate both online and offline information. The use of IoT technologies has led to the emergence of omni-channel services, providing customers with information from both online and offline channels. However, there is a lack of field research on the practical implications of IoT concepts in art exhibitions. An action research methodology is required to address this gap, and one potential solution is to implement an IoT-based omni-channel service that integrates online and offline channels to enhance service quality and provide a seamless customer experience. Near Field Communication (NFC), iBeacon, and Internet buttons can be used in an art gallery to achieve these objectives. This study utilized action research methods to examine the impact of customers’ technology interactions in an art gallery setting. The findings indicate that the inclusion of a physical interactive element has a positive effect on IoT use.

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Section: Evaluation Stepmentioning

confidence: 99%

Use of Internet-of-Things for Sustainable Art Businesses: Action Research on Smart Omni-Channel Service

Rim

2023

Sustainability

View full text Add to dashboard Cite

show abstract

NFC-based Smartwork Service Model Design

Cited by 1 publication

References 4 publications

Use of Internet-of-Things for Sustainable Art Businesses: Action Research on Smart Omni-Channel Service

Use of Internet-of-Things for Sustainable Art Businesses: Action Research on Smart Omni-Channel Service

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