2022
DOI: 10.1186/s12913-022-08618-7
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Normalization of technology for social contact in a Norwegian care facility during COVID-19

Abstract: Background The COVID-19 pandemic has seen unprecedented growth in the use of interactive technologies in care facilities for social contact between residents and their close contacts due to the need for social distancing. As the pandemic is transitioning into a new phase, there is a need to critically examine the new practices associated with technology usage. Objective Our analysis is based on a case study of how a care facility in western Norway … Show more

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“…This form of technology-mediated communication has been used extensively in Norwegian care facilities and homes to maintain social communication between older people and their relatives while they remain physically separated. While previous studies have investigated the perspectives of health care staff on the use of KOMP to support social contact during the pandemic and the degree to which it was normalized in caring practices [27,28], this study specifically examines how older people and their relatives experienced the use of technology-mediated communication through KOMP for supporting social contact in care facilities and homes during the pandemic.…”
Section: Introductionmentioning
confidence: 99%
“…This form of technology-mediated communication has been used extensively in Norwegian care facilities and homes to maintain social communication between older people and their relatives while they remain physically separated. While previous studies have investigated the perspectives of health care staff on the use of KOMP to support social contact during the pandemic and the degree to which it was normalized in caring practices [27,28], this study specifically examines how older people and their relatives experienced the use of technology-mediated communication through KOMP for supporting social contact in care facilities and homes during the pandemic.…”
Section: Introductionmentioning
confidence: 99%