Nothing Changes, Nobody Cares: Understanding the Experience of Emergency Nurses Physically or Verbally Assaulted While Providing Care

Wolf, Lisa; Delao, Altair M.; Perhats, Cydne

doi:10.1016/j.jen.2013.11.006

Cited by 94 publications

(111 citation statements)

References 12 publications

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“…In addition to these measures, certain studies have also suggested that policy by management against violence, educating patients and their families, effective communication, security and alarm systems, restricting public access and controlling visiting times, and adequate staff numbers can also be helpful in preventing the incidents of violence. 33,37,47,[49][50][51][52][53] Since most of the respondents in the current study and other studies perceive that the incidents of violence are preventable, this also suggests that there is an unmet need for the protective systems to be in place. 33 The lack of knowledge and the skill to handle these situations has been cited as the reason for violent incidents.…”

Section: Discussionmentioning

confidence: 65%

Violence against health care workers: a provider’s (staff nurse) perspective

Mishra

Chopra

Jauhari

et al. 2018

Int J Community Med Public Health

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Background: Work place violence has become an endemic problem for health care workers (HCW) worldwide. The staff nurses are the most vulnerable and most assaulted among all the health care workers. The study was conducted with an aim to assess the frequency of violence and factors responsible, the response of the staff nurses after an incident of violence, any association between the socio-demographic factors with the violence against the HCW and to seek the suggestions to stop/prevent such incidents.Methods: A cross sectional study conducted in a tertiary care private sector hospital in Lucknow. All the staff nurses working in IIMSR (Purposive Convenience). 141 staff nurses consented and were enrolled in the study. A qualified consenting nurse having at least 6 months of professional experience were included in the study.Results: Approximately three fourth of the nurses have ever been exposed to the violence and verbal abuse was the most common form of violence. The intense workload, high patient expectation and substance abuse were the three important contributing factors. The majority of nurses who suffered violence ever, felt that it was preventable. Ever reporting of violence was high and majority (>80%) of respondents felt that making the waiting room/area comfortable and restricted entry to staff and examination room can stop or prevent the violence.Conclusions: The violence against health care workers especially nurses is a major problem and can threaten the delivery of effective quality care. These incidents are preventable, provided security; training and communications measures are in place.

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Section: Discussionmentioning

confidence: 65%

Violence against health care workers: a provider’s (staff nurse) perspective

Mishra

Chopra

Jauhari

et al. 2018

Int J Community Med Public Health

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show abstract

“…Despite this, recent research indicates that violence is endemic to the ED and that there is a culture of acceptance of violence (Wolf et al . ). The impact violence has on health services and the health workforce needs to be better understood, as does the need to ensure and provide real‐time support and resources to staff subjected to aggression and violence so that they feel safe, valued, and respected (Papa & Venella ).…”

Section: Discussionmentioning

confidence: 97%

“…; Wolf et al . ). Violence in the ED takes various forms and can include physical assault, verbal abuse, sexual assault, intimidation, or damage to the environment (Hyland et al .…”

Section: Introductionmentioning

confidence: 97%

Safety, risk, and aggression: Health professionals’ experiences of caring for people affected by methamphetamine when presenting for emergency care

Usher

Jackson

Woods

et al. 2017

Int J Mental Health Nurs

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The crystalline form of methamphetamine, commonly known as crystal meth (crystal methamphetamine) or ICE, is a highly-addictive and powerful stimulant. Users of crystal meth often require emergency care, and are associated with a substantial burden of care by emergency care providers. The aim of the present qualitative study was to explore health professionals' experiences of providing care for patients affected by ICE who presented to the emergency department (ED). Nine semistructured interviews were conducted. The major theme, 'staying safe', was revealed, in which participants described their experiences of being exposed to potentially unsafe situations, and their responses to challenging behaviours, including aggression. The findings highlight the need for ED staff to understand the nature of ICE use and its adverse impact on the mental and physical health of users. Furthermore, it is clear that establishing and maintaining safety in the emergency care setting is of utmost importance, and should be a priority for health-care managers.

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“…En total un 50% (n=3) dels articles posseeixen una qualitat metodològica alta i són inclosos en aquesta revisió (Hogarth, Beattie, y Morphet, 2016;Kennedy y Julie, 2013;Ramacciati, Ceccagnoli, y Addey, 2015), quedant excluits de la mateixa el 50% (n=3) restant (Angland, Dowling, y Casey, 2014;Tan, Lopez, y Cleary, 2015;Wolf y Delao, 2014). En la Taula 3 es presenten les idees claus de cadascun dels articles.…”

Section: Figura 1 Relació D'articles Escollits I Descartats Després unclassified

Revisió d’estudis qualitatius sobre violència laboral en els serveis d’urgències hospitalàries

Ortí¹,

Salas-Medina²,

González³

2018

AgoraSalut

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Nothing Changes, Nobody Cares: Understanding the Experience of Emergency Nurses Physically or Verbally Assaulted While Providing Care

Cited by 94 publications

References 12 publications

Violence against health care workers: a provider’s (staff nurse) perspective

Violence against health care workers: a provider’s (staff nurse) perspective

Safety, risk, and aggression: Health professionals’ experiences of caring for people affected by methamphetamine when presenting for emergency care

Revisió d’estudis qualitatius sobre violència laboral en els serveis d’urgències hospitalàries

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