Nothing Micro About It: Examining Ableist Microaggressions on Social Media

Heung, Sharon; Phutane, Mahika; Azenkot, Shiri; Marathe, Megh; Vashistha, Aditya

doi:10.1145/3517428.3544801

Cited by 17 publications

(8 citation statements)

References 42 publications

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“…All of these measures could be reworded to cover other marginalized groups, such as disabled people as a whole and different disability subgroups. Various studies focused on ableist microaggressions [194][195][196][197][198][199][200] and microaggression scales related to disabled people have been developed, such as the "Ableist Microaggressions Scale" [201][202][203]. All of these measures could be used to engage with the impact of microaggression on burnout.…”

Section: Study Design and Theoretical Frameworkmentioning

confidence: 99%

“…All these measures could be reworded to cover disabled people as a group and different disability groups. At the same time, various studies exist that focus on ableist microaggressions [194][195][196][197][198][199][200], and microaggression scales related to disabled people have been developed such as the "Ableist Microaggressions Scale" [201][202][203]. These measures have not yet been used to link microaggression and burnout, but the foundation for such research is there.…”

Section: Burnout and Disabled Peoplementioning

confidence: 99%

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Burnout through the Lenses of Equity/Equality, Diversity and Inclusion and Disabled People: A Scoping Review

Wolbring

Lillywhite

2023

Societies

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Burnout is a problem within the workplace including in higher education, the activity of activism, and in reaction to experiencing systemic discrimination in daily life. Disabled people face problems in all of these areas and therefore are in danger of experiencing “disability burnout”/”disablism burnout”. Equity/equality, diversity, and inclusion” (EDI) linked actions are employed to improve the workplace, especially for marginalized groups including disabled people. How burnout is discussed and what burnout data is generated in the academic literature in relation to EDI and disabled people influences burnout policies, education, and research related to EDI and to disabled people. Therefore, we performed a scoping review study of academic abstracts employing SCOPUS, the 70 databases of EBSCO-HOST and Web of Science with the aim to obtain a better understanding of the academic coverage of burnout concerning disabled people and EDI. We found only 14 relevant abstracts when searching for 12 EDI phrases and five EDI policy frameworks. Within the 764 abstracts covering burnout and different disability terms, a biased coverage around disabled people was evident with disabled people being mostly mentioned as the cause of burnout experienced by others. Only 30 abstracts covered the burnout of disabled people, with eight using the term “autistic burnout”. Disabled activists’ burnout was not covered. No abstract contained the phrase “disability burnout”, but seven relevant hits were obtained using full-text searches of Google Scholar. Our findings suggest that important data is missing to guide evidence-based decision making around burnout and EDI and burnout of disabled people.

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Section: Study Design and Theoretical Frameworkmentioning

confidence: 99%

Section: Burnout and Disabled Peoplementioning

confidence: 99%

Burnout through the Lenses of Equity/Equality, Diversity and Inclusion and Disabled People: A Scoping Review

Wolbring

Lillywhite

2023

Societies

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“…With the rise of social media, PWD could better connect and interact with others online without being limited by physical obstacles. However, a myriad of HCI research shows that PWD still experience cyberbullying and online discrimination [2,9,31,32,41,42]. For example, Burch [9] collected and analyzed 24 Reddit threads and 16,908 comments to study the hate speech targeting disabilities, revealing the widespread use of ableist language and the portrayal of PWD as the burden and waste of public resources.…”

Section: Related Work 21 Social Barriers and Stigma Faced By Pwdmentioning

confidence: 99%

“…For example, Burch [9] collected and analyzed 24 Reddit threads and 16,908 comments to study the hate speech targeting disabilities, revealing the widespread use of ableist language and the portrayal of PWD as the burden and waste of public resources. Heung et al [32] conducted interviews with 20 PWD to investigate ableist microaggression on social media. They uncovered 12 archetypes of microaggressions, such as questioning PWD's ability to contribute to society, accusing the authenticity of disability, and asking invasive privacy questions.…”

Section: Related Work 21 Social Barriers and Stigma Faced By Pwdmentioning

confidence: 99%

“…When P4 won the race, they refused to admit his capability and responded with superiority, "I'll let you [win] bro, I feel sorry [for you]." Being treated as dependent and incapable is one typical stigma faced by PWD in both real world [4,33] and other social media [32]. Such a stereotype has transferred to social VR and is even magnifed, resulting in others' explicit insults and denial of failure in the competition with PWD.…”

Section: Explicit Embodied Harassment Targeting Avatars With Dsmentioning

confidence: 99%

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A Diary Study in Social Virtual Reality: Impact of Avatars with Disability Signifiers on the Social Experiences of People with Disabilities

Zhang,

Deldari,

Yao

et al. 2023

The 25th International ACM SIGACCESS Conference on Computers and Accessibility

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People with disabilities (PWD) have shown a growing presence in the emerging social virtual reality (VR). To support disability representation, some social VR platforms start to involve disability features in avatar design. However, it is unclear how disability disclosure via avatars (and the way to present it) would afect PWD's social experiences and interaction dynamics with others. To fll this gap, we conducted a diary study with 10 PWD who freely explored VRChat-a popular commercial social VR platform-for two weeks, comparing their experiences between using regular avatars and avatars with disability signifers (i.e., avatar features that indicate the user's disability in real life). We found that PWD preferred using avatars with disability signifers and wanted to further enhance their aesthetics and interactivity. However, such avatars also caused embodied, explicit harassment targeting PWD. We revealed the unique factors that led to such harassment and derived design implications and protection mechanisms to inspire more safe and inclusive social VR. CCS CONCEPTS• Human-centered computing → Virtual reality; Accessibility technologies.

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Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow’s Hierarchy of Needs

Anuyah

Badillo-Urquiola

Metoyer

2023

Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

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Nothing Micro About It: Examining Ableist Microaggressions on Social Media

Cited by 17 publications

References 42 publications

Burnout through the Lenses of Equity/Equality, Diversity and Inclusion and Disabled People: A Scoping Review

Burnout through the Lenses of Equity/Equality, Diversity and Inclusion and Disabled People: A Scoping Review

A Diary Study in Social Virtual Reality: Impact of Avatars with Disability Signifiers on the Social Experiences of People with Disabilities

Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow’s Hierarchy of Needs

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