2022
DOI: 10.1007/978-3-031-20436-4_4
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Now, Later, Never: A Study of Urgency in Mobile Push-Notifications

Abstract: Push-notifications, by design, attempt to grab the attention of subscribers and impart new or valuable information in a particular context. These nudges are commonly initiated by marketing teams and subsequent delivery interruptions tend to conflict with subscriber priorities and activities. In this work, we present a definition of urgency applied to notifications. We describe its value in an ontology for pushnotification annotation and also evaluate a variety of classification models tasked with distinguishin… Show more

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