“…Firstly, most societies are ageing, with the most dramatic proportional increase in the over-80 group. This will lead to an increasing use of the ED by older persons living in the community or in supported residential care ( Hogstel, 1998;Howe, 1998;Grief, 2003;Moons et al, 2003;Emergency Nurses Association, 2003;Hastings and Heflin, 2005;Robinson and Mercer, 2007;Hwang and Morrison, 2007).…”