“…The ADKAR model is a Prosci Methodology model that researchers have successfully applied in various fields, such as education, 17 business, 18 information technology, 13 and healthcare. 14 We selected ADKAR model for its reliability, validity, and alignment with our study aim. We measured the 5 dimensions of the ADKAR model using 22 questions that participants answered on a 5-point Likert scale from 1 (strongly disagree) to 5 (strongly agree).…”