Abstract:Patient safety promotes actions in health institutions to reduce the risk of unnecessary harm to acceptable minimums. This is necessary to establish the requirements for a good practice of functioning of health services. As consultant nurses we are faced with the current moment, many concerns in employees. Objective: To promote a place of speech with the collaborators to work the reception from the perspective of the work process, to build a workshop in the form of a conversation wheel to work the reception an… Show more
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