On Business Process Redesign and Configuration: Leveraging Data Mining Classification &amp; Outliers and Artifact-Centric Process Modeling

Truong, Thai-Minh; Lê, Lam-Son

doi:10.1109/acomp.2016.018

Cited by 2 publications

(2 citation statements)

References 26 publications

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“…Truong and Lê (2016) proposed a standardization by redesigning processes for data analysis work, design a framework, and report the results of verifying its effectiveness with actual data [12].…”

Section: ) Research On Process Standardizationmentioning

confidence: 99%

Development of Standard Processes for Class Operations in Private-Tutoring Schools

SUGINISHI,

INOUE,

NAGAMATSU

2023

Int J Jpn Assoc Mgt Sys

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In Japanese tutoring school industry, the share of private-tutorial schools, which can meet a wide range of student needs, is increasing compared to traditional group-type tutoring schools. However, the future trend of declining birthrates, the private-tutoring schools need to take measures to ensure future business growth. For business growth, that is, continuous sales and profit expansion, one of the effective strategies is utilizing low-cost part-time teachers who can be hired easily due to the large number of candidates. However, the variabilities in experience and skills of part-time teachers generally cause low quality and low efficiency in class operations. Therefore, improvement in quality and efficiency in class operations by part-time teachers tend to become challenge for the strategy.In this paper, we investigated the class operations in a private-tutoring school and extracted problems related to quality and efficiency. As a result, it was found that many of the extracted problems were caused by human error related to experience and skills of part-time teachers. To reduce the human error, we have developed a standard process for class operations of teachers.The developed standard process was evaluated for one month by six part-time teachers at the privatetutoring school. The class operations were compared these with before the introduction of the standard process. As a result, the ratio of human errors in problems occurred in class operations improved by17 points. The results indicate that an introduction of the developed standard process leads to reduction of human error in class operations in private-tutorial schools.

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Section: ) Research On Process Standardizationmentioning

confidence: 99%

Development of Standard Processes for Class Operations in Private-Tutoring Schools

SUGINISHI,

INOUE,

NAGAMATSU

2023

Int J Jpn Assoc Mgt Sys

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“…Due to the advantages of business artifacts, both industrial and academic field are attracted by artifact-centric business process models. Considering flexibility of the business process, Truong T M et al [21] connected the behavior of business processes with business artifacts that is described conceptually, redefined process configuration and the context of process redesign. Then, to reuse business process components, Kabir M A [22] made an extension to BPMN and proposed a reusable process pattern and verified the applicability of the pattern.…”

Section: B Artifact-centric Bpmmentioning

confidence: 99%

Towards business identification modeling:A Taobao Case Study (S)

Zhang¹,

Yin²,

Meng³

et al. 2018

International Conferences on Software Engineering and Knowledge Engineering

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With the appearance of new retail, e-commerce has broken the traditional pattern, different categories of goods have their own unique business attributes. Taking transaction business as an example, the traditional physical goods business needs to complete the transaction through the logistics, while the new electronic voucher business achieves that by involving shop verification and the transaction will be totally completed after the consumption of the virtual goods such as the QQ coin. Traditional integral modeling that describes all businesses through a process has been hard to meet such a scenario. In recent years, there have been a lot of studies on business process modeling. These methods mainly focus on the process and data level and do not support business modeling well. In this work, we construct a Business Identification Model(BIM) based on four business sources to handle unique complex business process. We develop a platform based on BIM and verify our model in the real processes of our cooperation company. In addition, BIM supports assembling and reusing in business-level in our case.

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On Business Process Redesign and Configuration: Leveraging Data Mining Classification & Outliers and Artifact-Centric Process Modeling

Cited by 2 publications

References 26 publications

Development of Standard Processes for Class Operations in Private-Tutoring Schools

Development of Standard Processes for Class Operations in Private-Tutoring Schools

Towards business identification modeling:A Taobao Case Study (S)

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