On Reliable Collaborative Mobility Services

Abstract

Current approaches for development of collaborative business process automation, when requiring the participation of multiple stakeholders, lack proper formalization in terms of the required informatics systems landscape. Existing solutions depend on specific technology strategies and do not offer a suitable model for the fast-growing collaborative services. In this paper, we present the concept of an open informatics system of systems (ISoS), as a holistic framework that can be applied to a European wide payment system for collaborative multimodal mobility services. To illustrate how the ISoS framework could be applied in practice, we consider the payment service to support public transports, motorway and bridges tolling, payment in parking lots, bicycle renting and payment in a fueling station, all under a single contract. While each participating organization (any infrastructure operator) is free to adopt any applicable technology, the proposed ECoNet collaboration infrastructure is aimed to support a multi-supplier (open) informatics system technology landscape. Based on results from previous research, the paper introduces a strategy to allow effective and reliable EU wide collaborative mobility services.

Open and Collaborative Micro Services in Digital Transformation

“…This kind of interdependency is growing fast as organizations move to digital and automate their business processes, i.e., internal processes and those managing actions or events from business partners. These interdependencies, typically addressed under the Collaborative Networks perspective, are challenging since the state of such interactions relies on specific adapters that are difficult to maintain and evolve [3], [17].…”

“…The currently implemented approach considers the ISoS I0 interface offered by the ISystem0 of any ISoS enabled organization to access any implemented service. A complementary approach considers the adoption of the ECoNet collaborative network infrastructure introduced in [17]. We first discuss the direct access through the ISoS I0 meta-services, followed by adopting ECoNet.…”

“…Collaboration by adopting ECoNet. The SITL-IoT collaboration needs could also be successfully fulfilled by adopting the ECoNet Collaboration infrastructure [17]. However, using this infrastructure requires centralized coordination of the data and control exchanges.…”

“…When the goal is to achieve integrated process automation in complex heterogeneous collaborative contexts, one major challenge is establishing a systemic structuring strategy capable of incorporating multi-vendor and/or multi-supplier contributions while maintaining confidence in the system as a whole. Like other application domains, the SITL-IoT project addresses a critical scenario where the adopted technology arrangement needs to be reliable, as discussed in [17]. Any failure potentially harming a business function needs to be accountable for direct responsibility.…”

A Collaborative Cyber-Physical Microservices Platform – the SITL-IoT Case

“…If configured in redundancy mode, the Zookeeper system maintains a consistent replica in N independent servers, preferably based on separate hardware. The approach follows the strategy proposed in [10], considering a reliable ISystem0 dependent on the faulttolerant configuration of the Zookeeper, implementing the Zab distributed coordination algorithm [3], [4]. Furthermore, beyond the fault-tolerance and distributed coordination strategies [6], the ISystem0 implementation is prepared to scale several Service instances through the Observer nodes concept to speed up readonly service lookup operations [5].…”