On Supporting Creative Interaction in Collaborative Systems: A Content Oriented Approach

Abstract

The term collaboration is often used to refer to cooperation, resulting thus in a large number of implementations that handle partially the requirements for such a system. This paper will review the components that are a must and define a model for a collaborative system. Instruments like project and risk management are either partially or at all taken in consideration in todays collaborative systems. On the other hand, content management is viewed in term of webcontent management or at most enterprise content management when a great emphasis should be on more intelligent content and its ways to be managed. This study evaluates the design of a collaborative system in a very adaptive and evolution enabled manner and focuses also on restructuring how content is regarded and managed by providing a model that emulates our view.

Evaluating the individual and organizational impact of enterprise content management systems

“…The second ECM objective identified in our literature analysis is collaboration, which plays an important role in content creation (Podean et al , 2011) and its subsequent management. Content is often created by a group of people to be shared with people across the organization.…”

Enterprise collaboration systems: addressing adoption challenges and the shaping of sociotechnical systems

“…Discovering enjoyment [52], [53] Creation of personal profiles [24], [25] Providing gratification Awarding a specific status [24] Usage of gamification elements assessing one's individual behavior (only for private viewing) [53] Usage of feedback mechanisms for reused content [23] Financial incentives [19], [24] Prerequisite Valuing openness, sharing, transparency Involving all stakeholders [24], [34], [54] Establishing a balance between anonymity and individual accountability [50] Privileging open communication [23], [26], [50] Management commitment…”

Risk Management in Collaborative Systems

“…It is a significant challenge to try to capture the thinking process in tools that are remarkably easy and intuitive to use. [31] …”

“…Performing quality risk analysis consists in prioritizing risks by combining their likelihood and impact [32]. Performing quantitative risk analysis requires a numerical analysis of the effects of identified risks on the project objectives.…”

“…A component that supports the definition of a shared vision and a description of this vision in terms of shared goals is essential. This must allow users to (re)adjust their goals according to the changes in the environment [31].…”