On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages

Figl, Kathrin; Mendling, Jan; Strembeck, Mark; Recker, Jan

doi:10.1007/978-3-642-12814-1_20

Cited by 23 publications

(16 citation statements)

References 26 publications

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“…While Moody's (2009) seminal work on designing modeling notations, for instance, is highly cited, we included any article that introduces these design principles to process modeling (Figl et al 2009(Figl et al , 2010Genon et al 2010). …”

Section: ''Theoretical'' Discussion On the Comprehension Of Process mentioning

confidence: 99%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

Self Cite

115

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Visual process models are meant to facilitate comprehension of business processes. However, in practice, process models can be difficult to understand. The main goal of this article is to clarify the sources of cognitive effort in comprehending process models. The article undertakes a comprehensive descriptive review of empirical and theoretical work in order to categorize and summarize systematically existing findings on the factors that influence comprehension of visual process models. Methodologically, the article builds on a review of forty empirical studies that measure objective comprehension of process models, seven studies that measure subjective comprehension and user preferences, and thirty-two articles that discuss the factors that influence the comprehension of process models. The article provides information systems researchers with an overview of the empirical state of the art of process model comprehension and provides recommendations for new research questions to be addressed and methods to be used in future experiments.

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Section: ''Theoretical'' Discussion On the Comprehension Of Process mentioning

confidence: 99%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

Self Cite

115

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“…These comparisons are based, for instance, on the workflow patterns [2], representational theory [58], or perceptual characteristics of the symbol set [15]. This stream of research reveals relative strengths and weaknesses of notations such as Petri nets, Event-driven Process Chains (EPCs), UML Activity Diagrams, YAWL, and Business Process modelling Notation (BPMN).…”

Section: Textual Versus Graphical Notationsmentioning

confidence: 99%

“…using the workflow patterns [2], representational analysis [58], or perceptual characteristics of the symbol set [15]. Here, we focus on empirical work in the context of process modelling; in the more general area of conceptual modelling empirical work is summarized in [18].…”

Section: Related Workmentioning

confidence: 99%

Making sense of business process descriptions: An experimental comparison of graphical and textual notations

Ottensooser

Fekete

Reijers

et al. 2012

Journal of Systems and Software

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110

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“…For example in [22], an evaluation of the cognitive effectiveness of BPMN using the Physics of Notations is performed. Further studies investigate certain characteristics such as routing symbols [23] or the usage of labels and icons [15]. In this paper, we use the terms symbol and icon synonymously as icons are symbols that perceptually resemble the concepts they represent [17, p.765].…”

Section: Visual Representations Of Business Processesmentioning

confidence: 99%

An Experimental Study on the Design and Modeling of Security Concepts in Business Processes

Leitner¹,

Schefer-Wenzl²,

Rinderle-Ma³

et al. 2013

Lecture Notes in Business Information Processing

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Abstract. In recent years, business process models are used to define security properties for the corresponding business information systems. In this context, a number of approaches emerged that integrate security properties into standard process modeling languages. Often, these security properties are depicted as text annotations or graphical extensions. However, because the symbols of process-related security properties are not standardized, different issues concerning the comprehensibility and maintenance of the respective models arise. In this paper, we present the initial results of an experimental study on the design and modeling of 11 security concepts in a business process context. In particular, we center on the semantic transparency of the visual symbols that are intended to represent the different concepts (i.e. the one-to-one correspondence between the symbol and its meaning). Our evaluation showed that various symbols exist which are well-perceived. However, further studies are necessary to dissolve a number of remaining issues.

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On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages

Cited by 23 publications

References 26 publications

Comprehension of Procedural Visual Business Process Models

Comprehension of Procedural Visual Business Process Models

Making sense of business process descriptions: An experimental comparison of graphical and textual notations

An Experimental Study on the Design and Modeling of Security Concepts in Business Processes

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