2020
DOI: 10.1080/21670811.2020.1767509
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Online News User Journeys: The Role of Social Media, News Websites, and Topics

Abstract: The complexity and diversity of today's media landscape provides many challenges for scholars studying online news consumption. Yet it is unclear how news consumers navigate online. Moving forward, we used a custom-built browser plug-in-passively tracking Dutch online news consumers 24/7-to examine how context (website) and content (news topic) features affect patterns of online news consumption. This resulted in a data set containing more than one million Web pages, from 175 websites (news websites, search en… Show more

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Cited by 54 publications
(29 citation statements)
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References 67 publications
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“…Most pertinent to this primary research is the impact which media outlets have potentially had in shaping perceptions surrounding cyber terrorism. In a contemporary society, the news has become more easily accessible through news media websites and social media platforms, which has increased the way in which public opinion is shaped due to the news's gatekeeping process [32,104,105].…”
Section: Discussion On Non-significant Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Most pertinent to this primary research is the impact which media outlets have potentially had in shaping perceptions surrounding cyber terrorism. In a contemporary society, the news has become more easily accessible through news media websites and social media platforms, which has increased the way in which public opinion is shaped due to the news's gatekeeping process [32,104,105].…”
Section: Discussion On Non-significant Resultsmentioning
confidence: 99%
“…The literature review highlighted that news media outlets can have an effect on the way in which the public understand a matter, and analysis of the non-significant findings suggested that in the case of a type II error, this could be due to news media outlets' gatekeeping role in disseminating information regarding cyber terrorism to the public [32,104]. Therefore, this research recommends that further research be carried out regarding the correlation between news media outlets which individuals read/listen to, and their perceptions of traditional and cyber terrorism.…”
Section: Recommendations and Conclusionmentioning
confidence: 99%
“…While online news websites and journalism are popular press media and therefore may not be as reliable as, for example, actual ethnographic research, the benefits of wide audience reach offer a compelling reason for analysis of information content disseminated during an acute event such as COVID-19. We prioritized news websites over social media, as while social media is useful to analyse sentiment, is not a medium often used as an entry-point to a news item ( Vermeer et al, 2020 ).…”
Section: Methods: Media Content Analysismentioning
confidence: 99%
“…Also, banks use Markov chains to predict asset and option prices or calculate credit risks. In communications, prior studies used Markov chains to describe the news user journey while navigating in a news portal [66,67]. However, the application of Markov Chains are yet limited in communications [66,65].…”
Section: Data Preparationmentioning
confidence: 99%