Proceedings of the 4th Workshop on NLP for Conversational AI 2022
DOI: 10.18653/v1/2022.nlp4convai-1.13
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Open-domain Dialogue Generation: What We Can Do, Cannot Do, And Should Do Next

Abstract: Human-computer conversation has long been an interest of artificial intelligence and natural language processing research. Recent years have seen a dramatic improvement in quality for both task-oriented and open-domain dialogue systems, and an increasing amount of research in the area. The goal of this work is threefold: (1) to provide an overview of recent advances in the field of open-domain dialogue, (2) to summarize issues related to ethics, bias, and fairness that the field has identified as well as typic… Show more

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Cited by 14 publications
(12 citation statements)
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“…Difficulty of Open-domain dialogue generation. Open domain dialogue dataset in languages besides English and Chinese are difficult to find [7]. Users usually do not have any specific goals, and the content of the dialogue is more casual, which makes the model need to guess the meaning of the user's dialogue.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Difficulty of Open-domain dialogue generation. Open domain dialogue dataset in languages besides English and Chinese are difficult to find [7]. Users usually do not have any specific goals, and the content of the dialogue is more casual, which makes the model need to guess the meaning of the user's dialogue.…”
Section: Discussionmentioning
confidence: 99%
“…As the definition of open-domain dialogue generation in [7], the system must output a fluent, engaging, and meaningful natural language response based on the given previous dialogue turns. Different from task-based dialogue generation, open-domain dialogue generation does not need to have a clear goal, and the content of the interlocutor is often very casual hence open-domain dialogue will appear with unseen entities.…”
Section: Open-domain Dialogue Generationmentioning
confidence: 99%
“…Using conversational interfaces to complete tasks is the basis of task-oriented dialogue (Chen et al, 2017;Zhang et al, 2020b). End-to-end solutions have shown promising results (Zhang et al, 2020a;Kann et al, 2022), but the use of LLMs remains under scrutiny (Hudeček & Dušek, 2023). For real-world services, Dialog2API (Shu et al, 2022) proposed an interface for interacting with API-based services, whereas META-GUI (Sun et al, 2022) introduced a dataset focused on automating actions in mobile apps rather than general websites.…”
Section: Conversational Interfacesmentioning
confidence: 99%
“…Generally speaking, dialogue systems aim to generate appropriate responses to user input, and it is an important research direction not only due to its practical applications but also for its direct connection to artificial intelligence (AI) [ 16 , 17 ]. Dialogue systems can be categorized into two classes according to their applications: (1) open-domain dialogue systems that aim at synthesizing human-like conversations with users [ 18 , 19 , 20 ], and (2) task-oriented dialogue (TOD) systems of which the goal is to help human users to complete certain tasks such as virtual assistant [ 21 , 22 , 23 ].…”
Section: Introductionmentioning
confidence: 99%