Operational Excellence in Pharmaceuticals – The Role of Human Resource Management Practices in Pharmaceutical Industry, Hyderabad, India

Abstract

This research was carried out to understand the Role of Human Resource Management Practices in achieving Operational Excellence in Pharmaceutical Industry based at Hyderabad, India. This research aims to explain how an effective Human Resource Management system in an Organization can make a considerable change in accomplishing Operational Excellence. A research questionnaire on role of effective Human Resource Management practices in accomplishing Operational Excellence in Pharmaceutical companies 1, 2, 3 & 4 based at Hyderabad, India was developed to test the hypotheses on direct interview basis. In Pharmaceutical company 1, total 150 people were interviewed on the above topic. Out of 150, 63.33% (95 people) of the people Strongly agreed, 16.67% (25 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 2, total 125 people were interviewed on the above topic. Out of 125, 71.2% (89 people) of the people Strongly agreed, 8.8% (11 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 3, total 165 people were interviewed on the above topic. Out of 165, 66.06% (109 people) of the people Strongly agreed, 18.18% (30 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. Finally, the research was also conducted at Pharmaceutical company 4, total 143 people were interviewed on the above topic. Out of 143, 70.63% (101 people) of the people Strongly agreed, 14.69% (21 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization.

Does employee engagement mediate the nexus of job resource and employee turnover intentions?

“…Research setting and data structure An empirical investigation was conducted in accredited pharmaceutical industries. The pharmaceutical industry is actively involved in the formation of policies governing the study, discovery and creation of new drugs (Boya and Rao Sekhara, 2019;Ekeigw, 2019;Ndomondo-Sigonda et al, 2017), making it distinct in addressing job resource-related issues (Nel and Linde, 2019;Otoo et al, 2019;Triantafillidou and Koutroukis, 2022). The Ghana Pharmaceutical Council Directory (2023) served as a primary source of information.…”

“…The pharmaceutical industry is one of the most vibrant sectors of the Ghanaian economy (Harper and Gyansa-Lutterodt, 2007;Otoo, 2020;Pourraz, 2019). The industry is highly competitive due to customer expectations and their enormous economic influence (Banda et al, 2021;Boya and Rao Sekhara, 2019;Horner, 2022). Pharmaceuticals are a crucial component of healthcare delivery utilized in the prevention, treatment and curing of diseases as well as the adjustment of lifestyle factors (Baxerres and Cassier, 2022;Chorev, 2019;Defor et al, 2017).…”