Operational flexibility impact on hospital performance through the roles of employee engagement and management capability

Alolayyan, Main Naser; Alyahya, Mohammad S.

doi:10.1186/s12913-023-09029-y

Cited by 9 publications

(3 citation statements)

References 37 publications

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“…After the action plan, the rehabilitation staff were dissatisfied with the increased flexibility in ward regulations and subsequent disorderliness in the ward. Contrarily, a study showed that flexibility in service provision had significant positive effects on functioning and improved family participation in care ( 77 ). This contradiction may be due to the chronic course of child disability and the long hospital stay of children and their families in the rehabilitation ward.…”

Section: Discussionmentioning

confidence: 99%

Improvement of family-centered care in the pediatric rehabilitation ward: a participatory action research

Nematifard,

Arsalani,

Nourozi Tabrizi

et al. 2024

Front. Pediatr.

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Background and aimThe improved life expectancy of children with disability in recent years has led to their increased request for using lifelong rehabilitation services. Family-centered care (FCC) is a model with potential positive effects on the rehabilitation of children with disability. The present study aimed at improving FCC in the pediatric rehabilitation ward.MethodsThis participatory action research was conducted in 2021–2023 in the pediatric rehabilitation ward of a hospital in Tehran, Iran. Participants were 16 rehabilitation staff and 48 mothers recruited via convenient and purposive sampling methods. Data were collected using semi-structured interviews, focus group discussions, and the 20-item and the 27-item Measures of the Processes Of Care (MPOC). Data were analyzed using qualitative content analysis as well as the Kolmogorov-Smirnov and the Wilcoxon's tests.FindingsThe major barrier to the implementation of FCC was staff and family limited knowledge about the importance and the benefits of FCC and the best facilitator to change was improvement of their knowledge. Therefore, an action plan based on staff and family education was designed and implemented. Participants' positive experiences of the plan were improvement of satisfaction, knowledge, collaboration, and coordination in care and their negative experiences were educational problems and dissatisfaction with the ward atmosphere. The strengths of the plan were adequate number of staff, long enough hospital stay of children, chronic course of disability, and mothers’ previous experiences. Its weaknesses were the long course of a single action plan cycle, exclusive focus on education, and the high risk of plan termination after the study. The practical problems of the study were also small physical space of the ward, transfer of some trained staff to other wards, and child discharge from the hospital.ConclusionStaff and family limited knowledge about the importance and the benefits of FCC is a major barrier to effective FCC. Continuous education as well as family and staff collaboration may improve FCC in pediatric rehabilitation ward.

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Section: Discussionmentioning

confidence: 99%

Improvement of family-centered care in the pediatric rehabilitation ward: a participatory action research

Nematifard,

Arsalani,

Nourozi Tabrizi

et al. 2024

Front. Pediatr.

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“…Fleksibilitas kerja memiliki pengaruh yang besar terhadap kualitas kehidupan kerja mereka sebagai karyawan, yang mana dapat meningkatkan job engagement di perusahaan (Prabowo et al, 2023). Job engagement, diketahui secara empiris, dipengaruhi oleh fleksibilitas kerja; hal ini dibuktikan oleh hasil-hasil studi yang pernah dilakukan pada 480 orang karyawan klinis dan administrasi di Yordania (Alolayyan & Alyahya, 2023), 208 orang karyawan swasta dan publik di Jakarta (Witriaryani et al, 2022), serta 45 orang karyawan konstruksi di Jakarta (Johanes & Prasadjaningsih, 2016). Dengan demikian, berdasarkan paparan kajian empiris tersebut, dapat ditarik suatu hipotesis riset berikut ini.…”

Section: Tinjauan Pustakaunclassified

Telaah Faktor-Faktor Anteseden Job Engagement Karyawan PT Z

Mahardika,

Setiawan

2024

manaj.

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Job engagement is one aspect of employment that is crucial to pay attention, to maintain, and to increase its intensity of every employee who works in a company, considering the many positive impacts it can have. Through this research, job engagement will be studied as a result of intrinsic and extrinsic work motivation, work flexibility, and work-life balance. A total of 88 employees who work at PT Z, an e-commerce company in Indonesia, were surveyed regarding their perceptions regarding their work attitudes related to their experience at the company. Using multiple linear regression analysis, it has been proven that job engagement is influenced by intrinsic work motivation, work-life balance, and work flexibility. These results imply that companies need to implement human resource programs and policies that can maintain and improve employees' intrinsic work motivation, the ability and quality of employees in balancing their career and personal life, as well as designing more flexible work in line with current developments and the dynamics of employee needs.

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“…In line with this vision, Yousuf et al ( 2019) also highlight the same for operational flexibility. Moreover, Alolayyan and Alyahya (2023) also point out that operational flexibility and management capability enhance organizational responsiveness and influence performance. We make the following hypotheses based on these arguments:…”

Section: Strategic Flexibility Operational Flexibility and Performancementioning

confidence: 99%

Exploring the Influences of Cybernetic and Dynamic Controls on Flexibility and Performance

Oyadomari,

Chen,

Dultra-de-Lima

et al. 2023

BAR, Braz. Adm. Rev.

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2023). Data for "Exploring the influences of cybernetic and dynamic controls on flexibility and performance" published by BAR -Brazilian Administration Review [Data set]. Zenodo. https://doi.org/10.5281/zenodo.8407956.The authors claim that they do not have authorization from the ECF platform to make the survey data available to the public. BAR -Brazilian Administration Review encourages data sharing but, in compliance with ethical principles, it does not demand the disclosure of any means of identifying research subjects.Plagiarism Check: BAR maintains the practice of submitting all documents received to the plagiarism check, using specific tools, e.g.: iThenticate.Peer review: is responsible for acknowledging an article's potential contribution to the frontiers of scholarly knowledge on business or public administration. The authors are the ultimate responsible for the consistency of the theoretical references, the accurate report of empirical data, the personal perspectives, and the use of copyrighted material. This content was evaluated using the double-blind peer review process. The disclosure of the reviewers' information on the first page is made only after concluding the evaluation process, and with the voluntary consent of the respective reviewers.

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Operational flexibility impact on hospital performance through the roles of employee engagement and management capability

Cited by 9 publications

References 37 publications

Improvement of family-centered care in the pediatric rehabilitation ward: a participatory action research

Improvement of family-centered care in the pediatric rehabilitation ward: a participatory action research

Telaah Faktor-Faktor Anteseden Job Engagement Karyawan PT Z

Exploring the Influences of Cybernetic and Dynamic Controls on Flexibility and Performance

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