Optimization of Processes in a Freight Forwarding Company Using a Simulation Model

Sedláček, Michal

doi:10.1051/matecconf/201713400050

Cited by 4 publications

(4 citation statements)

References 7 publications

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“…SM is implemented in the GPSS World simulation automation package, which, unlike [5][6][7], makes it possible to determine the duration of the provision of transport and forwarding services when organizing the transportation of various types of cargo by road transport.…”

Section: Discussion Of Results Of Modeling the Simulation Model Of Th...mentioning

confidence: 99%

“…Article [5] considers the possibility of optimizing processes in a transport and forwarding company that provides services for international road transportation. For research, a simulation model (SM) built in the SSMUL8 environment was used, which provides the possibility of dynamic discrete modeling of the company's processes.…”

Section: Literature Review and Problem Statementmentioning

confidence: 99%

“…Based on these samples, mathematical expectation estimates and sample variances of model responses ( , ) Y D n n were calculated according to formula (2). The resulting values of dY n errors in percentages for SM, calculated by formula (5), are given in Table 3: The accuracy of the simulation is determined by the formula: During the trial simulation experiment, it was established that the upper limit of the simulation error is equal to d SM = 3.5 % with a permissible 5 %. Thus, the simulation error is insignificant for this study.…”

Section: Verification Of the Adequacy Of The Simulation Model And Est...mentioning

confidence: 99%

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Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation

Lebid,

Luzhanska,

Lebid

et al. 2023

EEJET

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The object of this study is the process of planning the work of a transport and forwarding company when serving different categories of customers who need organizational support for the delivery of goods by road transport in international traffic. The solved problem is due to the need to devise recommendations for organizing the work of forwarders when interacting with customers of transport and forwarding services that export or import different categories of cargo. A simulation model of the transport and forwarding company’s work in customer service was developed and implemented in the GPSS World simulation automation package. The model provides for the optimization of organizational and management processes in cooperation with customers of transport and forwarding services. When developing the model, the duration of the types of work in which freight forwarders are involved in the export and import of goods by road transport was taken into account. The model also predicts the probability of errors in the forwarder’s work and the duration of their elimination. The application of the developed model in practice will enable the owners of transport and forwarding companies to plan the full-time number of forwarders and the duration of service provision under different conditions of interaction with customers. The simulation results reflect the performance indicators of the enterprise in serving different categories of customers. This will make it possible to optimize the work of the enterprise by planning personnel support. At the same time, the duration of transport and forwarding services will be reduced by 10–15 %, the capacity of the enterprise will increase by 6–11 %, and the reliability of service provision will increase by 8–14 %

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Section: Discussion Of Results Of Modeling the Simulation Model Of Th...mentioning

confidence: 99%

Section: Literature Review and Problem Statementmentioning

confidence: 99%

Section: Verification Of the Adequacy Of The Simulation Model And Est...mentioning

confidence: 99%

See 1 more Smart Citation

Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation

Lebid,

Luzhanska,

Lebid

et al. 2023

EEJET

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“…В працях [2-4] розглянуто організаційні процеси діяльності транспортно-експедиторських підприємств з урахуванням міжнародного досвіду доставки вантажів, проте, питання ефективності їх функціонування і можливі шляхи їх оцінки недостатньо висвітлені. Можливість оптимізації процесів транспортно-експедиторських підприємств, представлених у вигляді імітаційних моделей [5][6][7] враховують технологічну складову надання послуг замовникам, але не дають можливості індивідуального підходу до роботи з різними категоріями замовників. В роботі [8] автори досліджують стратегічні та когнітивні здібності людини для управління ланцюгами постачань, проте дослідження не передбачає оцінку впливу окремих його ланок на загальну ефективність.…”

Section: аналіз останніх публікацій та дослідженьunclassified

Modeling the Activity of a Transport and Forwarding Enterprise When Performing International Road Transportation

LEBID,

LUZHANSKA

2023

tstt

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The purpose of the paper is to improve the activities of a transport and forwarding enterprise in the delivery of goods by road transport in international traffic. The process of interaction between freight forwarders and service customers, taking into account their individual characteristics as business entities and service requirements was researched. The proposed development will allow managers of transport and forwarding enterprises to plan workforce provision, considering the duration of service for different customer categories. Methods. The determination of the duration and reliability of transport and forwarding services to customers in organizing international transportation was carried out based on a simulation model developed in the GPSS software environment. Results. The performance indicators of transport and forwarding enterprises depend on the efficiency of work organization by specialists within the enterprise, their interaction with customers, and involved intermediary organizations. The staff size of freight forwarders should be planned by the enterprise management, taking into account the flow of orders for service. Considering the main stages of transport and forwarding service to customers and the duration of their execution, the developed simulation model allows determining the following indicators: average service time, average queue waiting time, average queue length, the share of orders serviced without waiting in line, probability of service refusal, service reliability, load coefficient of freight forwarders, average number of occupied freight forwarders, enterprise throughput, and the number of freight forwarders needed for staffing the enterprise. Scientific novelty. The developed simulation model of a transport and forwarding enterprise's operation allows planning the work of a business entity based on the implementation of organizational and managerial measures to increase its competitiveness. Unlike the existing ones, the proposed model allows to study the structure of the flow of orders and the range of cargoes that arrive for service, which will ensure the possibility of planning the staffing of forwarders; to distribute the functional responsibilities of forwarders and forecast the duration of certain types of work. Practical significance. The practical significance of the paper lies in the fact that the proposed model allows evaluating the performance indicators of a transport and forwarding enterprise in organizing the export and import of goods for various customer categories. Based on the simulation results, the enterprise owner will be able to form workforce provision based on customer needs for service duration and reliability. In addition, a systematic approach to the organization of business processes will ensure significant competitive advantages of the enterprise in the market of transport and forwarding services.

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Optimization of the Operating Parameters of Transport and Warehouse Complexes

Shepelev

Almetova

Larin³

et al. 2018

Transportation Research Procedia

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Optimization of Processes in a Freight Forwarding Company Using a Simulation Model

Cited by 4 publications

References 7 publications

Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation

Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation

Modeling the Activity of a Transport and Forwarding Enterprise When Performing International Road Transportation

Optimization of the Operating Parameters of Transport and Warehouse Complexes

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