Optimizing Emergency Department Front-End Operations

Real-Time Patient Satisfaction of Emergency Department Services in a Tertiary- Care Hospital in Karachi, Pakistan

“…This may be due to fact that the process of admission and discharge of high acuity patients are somewhat prolong and cumbersome as compared to low acuity patients and at time high acuity patients have to wait longer in ED for bed in intensive care unit or high dependency unit [32,33].…”

167: Implementation of Crowding Solutions From the American College of Emergency Physicians Task Force Report on Boarding

“…A number of studies have also demonstrated the positive impact of fast track units on wait times, with improved throughput of low-acuity patients, reduced LWBS rates, and shorter overall ED LOS. However, these results have all been in single center studies, and multi-center investigations are needed to [11]. A physician at triage has had a variable impact on the throughput of patients [12][13][14][15][16].…”

Improving Front-End Flow in an Urban Academic Medical Center Emergency Department: The Emergency Department Discharge Facilitator Team

“…6 Several studies have shown that "team triage" or a "rapid medical evaluation" team can improve operational efficiency and ED throughput, though these are done primarily in community-based medical centers. 7 The New York-Presbyterian Hospital-Weill Cornell Medical Center Emergency Department created a discharge facilitator team (DFT) to focus on patients with low-acuity complaints in the midst of a high-volume academic medical center. The goal of the DFT project was to improve the efficiency with which low-acuity patients were cared for and thereby reduce LOS.…”