Organizational culture and knowledge cycle in the SMES of the tourist sector of the department of Caldas - Colombia

Abstract

This article presents the results of a research that aims to determine the state of advancement of the life cycle of organizational knowledge related to the organizational culture in the SMEs of the tourism sector in the Department of Caldas, Colombia (part of the Eje Cafeteria region of Colombia). From a qualitative research, with a descriptive and correlational study, an evaluation model was applied in the SMEs of the tourism sector of the Department of Caldas (87% valued), from which it was found the consolidation of an organizational culture for the development of the life cycle of knowledge in the SMEs evaluated. With these results, it is expected to deepen the dynamics of business knowledge management and propose strategies that help improve processes and generate social wealth.