Organizational devices for knowledge management

Abstract

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The sciences of knowledge and the sciences of communication have evolved to become two separate disciplines. The current transformations of technologies, managerial practices, and organization of work, force communication sciences to take into account issues related to cognition. Similarly, the science of knowledge needs to better consider the problems of context, economy and social environment, at a higher level of generalization than just those of individuals or groups. This paper seeks to present how both sciences can better integrate. Design/methodology/approach -Starting from an epistemological study of the use of the word "knowledge" in cognitive sciences and in sciences of communication, the authors developed a framework to analyze knowledge management tools and practices. Findings -The framework developed presents the organizational mechanisms for knowledge management in relation to the artifacts (objects) of communication through which they operate. It highlights the cognitive aspects present in communications. Research limitations/implications -Owing to the general aspect of the framework, some applications in industries might only be relevant to a portion of the framework. Further applications in several contexts are encouraged. Originality/value -The study of the relationship between knowledge and communication aims to bring together the research which puts into perspective the analysis of forms, tools and methods of knowledge management, with the study of associated communication issues. The implementation of knowledge management systems within organizations is often associated with organizational change. The study of communications implied in this change leads to a macro-analysis methodology to appreciate strengths and weaknesses of these mutations.

Artifacts in knowledge management research: a systematic literature review and future research directions

“…The majority of articles (n=87) used knowledge management as a key concept or issue in their studies (e.g. Le Blanc and Bouillon, 2012;Zou and Panda, 2013;Weber, 2007).…”

“…The majority of articles (n ϭ 87) used knowledge management as a key concept or issue in their studies (Le Blanc and Bouillon, 2012;Zuo and Panda, 2013;Weber, 2007). Six articles framed their contributions within the organizational learning debate (Tukel et al, 2008;Fosstenløkken, 2015); five articles used an individual learning lens (Styhre, 2010;Harung, 1997;Kilby, 2001); two articles contributed to the intellectual capital debate, and therefore, used it as a lens of analysis (Bello, 2006;Giuliani and Marasca, 2011); and one article focused on the learning organization lens (Sánchez-Alonso and Frosch-Wilke, 2005).…”

“…Some articles proposed measures of knowledge objects such as charts and indicators to compare different business cases or the same case over time (Bolisani and Oltramari, 2012) or evaluation methods to assess the trustworthiness of objects (Zuo and Panda, 2013). Other articles focused on developing frameworks for analysis, including artifacts or objects as formal constructs (Borgo and Pozza, 2012), codification methods (Di Maio, 2013), mediators of knowledge communities or networks (Shariq, 1998), communication processes (Le Blanc and Bouillon, 2012), human-computer interactions (Jiang et al, 2010;Martin et al, 2012;Rountree et al, 2002;Sánchez-Alonso and Frosch-Wilke, 2005) or…”

Knowledge management at Ukrainian industrial enterprises in the context of innovative development

“…Many scientists have focused on knowledge management in organisations, in particular, on possibilities to ensure their innovative development. Blanc and Bouillon (2012) explored the forms, tools, and methods of knowledge management in organisations, as well as matters related to appropriate communication support. They noted that the implementation of knowledge management systems in organisations required organisational change, especially from the perspective of providing the necessary communications.…”

The Impact of Emerging Technologies on Knowledge Management in Organizations

“…Knowledge management is not only about the creation of knowledge, and the different tools and support systems that facilitate this process, but also about how the knowledge flow is organized, and communities of practice are established (Le Blanc & Bouillon, 2012). The proposed organizational structure is a prototype design of a knowledge creating organization adapted from Nonaka (1994) as shown in Figure 3.…”