Outdoor hospitality performance: Through the lens of the balanced scorecard and its customer perspective

Grande, Kevin; Haynes, Natalie

doi:10.1016/j.ijhm.2024.103800

International Journal of Hospitality Management

2024

DOI: 10.1016/j.ijhm.2024.103800

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Outdoor hospitality performance: Through the lens of the balanced scorecard and its customer perspective

Kevin Grande,

Natalie Haynes

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Cited by 4 publications

References 43 publications

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Assessing a Hierarchical Structure for Circular Supply Chain Management Performance: Improving Firms' Eco‐Innovation and Technological Performance

Kurrahman,

Tsai,

Sethanan

et al. 2024

Bus Strat Env

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This study develops and assesses the validity of a hierarchical structure for circular supply chain management performance (CSCMP) in the semiconductor industry. Previous studies have focused on synchronizing technological performance with eco‐innovation to enhance the circular operations, financial benefits, environmental advantages, and social benefits of CSCMP. This study employs a hybrid data–driven approach that combines qualitative and quantitative techniques to develop a hierarchical structure and determine the ranks of various attributes, thereby providing decision‐makers with valuable insights and practical guidance. Content and bibliographic analyses, the entropy‐weighted method, the fuzzy Delphi method, exploratory factor analysis, fuzzy decision‐making trials, evaluation laboratories, and fuzzy analytic network processes are incorporated in this data‐driven approach. The findings of this research suggest that stakeholders must collaborate to improve eco‐innovation and technological performance with the goal of enhancing CSCMP. Decision‐makers must prioritize stakeholder engagement, risk and responsibility sharing, and collaboration within the circular supply chain. Additionally, service innovations and network innovations can enhance the circularity model.

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Assessing a Hierarchical Structure for Circular Supply Chain Management Performance: Improving Firms' Eco‐Innovation and Technological Performance

Kurrahman,

Tsai,

Sethanan

et al. 2024

Bus Strat Env

View full text Add to dashboard Cite

show abstract

Children as a “Left Behind” group by outdoor hospitality businesses (Campsites): A human resources perspective

Grande,

Séraphin

2025

International Journal of Hospitality Management

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Rediscover nearby nature: Exploring the well-being effect and influence factors of camping at different stages of COVID-19

Liu,

Zhao,

Mao

2024

Journal of Outdoor Recreation and Tourism

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Outdoor hospitality performance: Through the lens of the balanced scorecard and its customer perspective

Cited by 4 publications

References 43 publications

Assessing a Hierarchical Structure for Circular Supply Chain Management Performance: Improving Firms' Eco‐Innovation and Technological Performance

Assessing a Hierarchical Structure for Circular Supply Chain Management Performance: Improving Firms' Eco‐Innovation and Technological Performance

Children as a “Left Behind” group by outdoor hospitality businesses (Campsites): A human resources perspective

Rediscover nearby nature: Exploring the well-being effect and influence factors of camping at different stages of COVID-19

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