Overtouristified cities: an online news media narrative analysis

Pasquinelli, Cecilia; Trunfio, Mariapina

doi:10.1080/09669582.2020.1760871

Cited by 52 publications

(62 citation statements)

References 82 publications

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“…Particularly, popular urban overtourism hotspots that have continuously been exposed to managing extreme levels of crowding at particular times have become a major problem for tourism, especially as high growth in international urban tourism has now led to a significant decline in residents' livelihoods. Feeling disadvantaged by tourism, residents increasingly express their antitourism sentiments, articulate their stressful experiences and the discomfort and negative transformation that tourism brings to their home environment (Lalicic, 2020;Monterrubio, 2016;Pasquinelli & Trunfio, 2020).…”

Section: The Overtourism Phenomenonmentioning

confidence: 99%

“…Louvre museum (8%)). Given this growth, negative media reports and images of overtourism have also been increasing (Pasquinelli & Trunfio, 2020;The Guardian, 2019;Washington Post, 2019) and associations of Paris include unfriendly residents (12%) and being considerably busy (9%) (OTCP, 2019).…”

Section: Data Collectionmentioning

confidence: 99%

“…Space and access to local resources has been the key issue that has caused the perception of overtourism (Mody et al, 2019). This problematic tourist-resident relationship is often exacerbated by residents' restricted opportunity to access and use the same infrastructure, increased waiting times, congested areas and transportation; these are aspects that negatively shape the residents' view on the value of tourism (Kim et al, 2020;Pasquinelli & Trunfio, 2020; World Tourism Organization (UNWTO), 2018; World Tourism Organization (UNWTO) & IPSOS, 2019).…”

Section: Introductionmentioning

confidence: 99%

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Improving the resident–tourist relationship in urban hotspots

Muskat

et al. 2020

Journal of Sustainable Tourism

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High volumes of tourists often pose a threat to tourism and decrease the quality of life for local residents, particularly in attractive urban tourism places. Yet, to date only a few solution-oriented studies have attempted to alleviate the overtourism problems and to improve the resident-tourist relationship. This study aims to present potential solutions, based on data analytics. Combining venue-referenced social media data with topic modelling from a case study in Paris, this research reveals both similarities and differences in the temporal and spatial activity patterns of tourists and residents. Results offer strategic support to tourism planners on how to manage overcrowded urban tourism hotspots, which consequently facilitate the improvement of the resident-tourist relationship and improve destination attractiveness in the long run. Results further indicate that the exchange of social mediabased information for residents and tourists are part of the practicebased solution for better sustainable tourism planning.

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Section: The Overtourism Phenomenonmentioning

confidence: 99%

Section: Data Collectionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Improving the resident–tourist relationship in urban hotspots

Muskat

et al. 2020

Journal of Sustainable Tourism

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“…It does not only emphasize the balance between economic value and environmental impact at the macro-level [5], but also underlines the importance of balancing the interests of all stakeholders at the micro-level [64]. At the same time, through advanced technologies such as information technology, GIS, GPS, social media, and big data, spatial-temporal analysis (STA) has been conducted to solve the problems of overtourism and sustainable tourism planning in urban tourism, and thereby foster urban smart tourism development [65,66] Urban agglomeration tourism stresses the importance of interconnectivity and integration. Urban agglomeration strives to break through the administrative boundaries, guide the rational planning of resources, build a tourism network [67], bring about agglomeration development of the tourism industry [68,69], promote inter-city spatial relations [6,70] and advance competition and cooperation relations among key destination actors [71].…”

Section: Urban Tourism and Urban Agglomeration Tourismmentioning

confidence: 99%

Tourism Network in Urban Agglomerated Destinations: Implications for Sustainable Tourism Destination Development through a Critical Literature Review

Hua

Wondirad

2020

Sustainability

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This study analyzes tourism network in urban agglomerated destinations and puts forth implications for future sustainable development through a critical and extensive review of related literature. First of all, with a bibliometric analysis of 2670 selected articles from three research fields of urban tourism, urban agglomeration tourism and tourism destination network, we analyzed their respective research themes and classified them accordingly. Then, the study further investigates the role of tourism network in urban agglomerated destinations by identifying the differences and connections between urban agglomeration tourism and urban tourism. Finally, a basic architecture is established for the study of tourism networks in urban agglomerated destinations context. Study findings highlight that urban agglomeration tourism emphasizes the interconnectivity and social network relationships. However, research on the destination network of urban agglomerations is limited, especially from the tourism development perspectives. Therefore, the evolution process, structural effects, determinants and dynamic mechanisms of the tourism network in urban agglomerated destination are among the opportunities for future research. Moreover, the research architecture shows that the network relationship emerges as a new direction for the study of urban agglomeration system to better integrate and harness destinations’ resources and thereby promote sustainable development in urban agglomerated areas.

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“…Moreover, Jacobsen et al (2019) found that younger tourists were particularly intolerant of crowding. Another reason might be the high number of media reports on the topic of over-tourism in recent years (Pasquinelli/Trunfio 2020), which may have sensitised participants to this topic.…”

Section: Social Odesmentioning

confidence: 99%

‘Dream now, travel later’: pre-travel online destination experiences on destination websites

Köchling

2020

JQRT

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Destination marketing organisations (DMOs) seek to provide positive pre-travel online destination experiences (ODEs) to attract tourists. Thereby, DMOs understand official destination websites (ODWs) as central sources of information influencing tourists’ travel decisions. Although experiential marketing theory postulates that customers are reached through sensory, affective, intellectual, behavioural or social experiences, this theory has rarely been applied to analysing tourist experiences on ODWs. Past research and theories remain similar to models from product brands, yet fail to acknowledge the peculiarities of destination experiences. This research explores how users of ODWs experience unfamiliar tourist destinations in the pre-travel phase. To gain a deeper understanding of the nature of ODEs on ODWs, a qualitative multi-method study was conducted involving eye-tracking, retrospective think-aloud protocols, semi-structured interviews and video observations with 15 German millennials selected via purposeful sampling. Data was analysed in a qualitative directed content analysis following an abductive approach. Findings expand on previous theory by adding a spatio-temporal experience dimension. In the pre-travel phase, potential tourists explore the spatio-temporal accessibility of expected experiences and the experience density in the destination. Furthermore, this research provides new insights into the different dimensions of ODEs and proposes an advanced conceptual framework.

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Overtouristified cities: an online news media narrative analysis

Cited by 52 publications

References 82 publications

Improving the resident–tourist relationship in urban hotspots

Improving the resident–tourist relationship in urban hotspots

Tourism Network in Urban Agglomerated Destinations: Implications for Sustainable Tourism Destination Development through a Critical Literature Review

‘Dream now, travel later’: pre-travel online destination experiences on destination websites

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