Palestinian doctors’ views on patient-centered care in hospitals

Sultan, Wasim I M; Sultan, Mutaz; Crispim, José

doi:10.1186/s12913-018-3573-0

Cited by 8 publications

(6 citation statements)

References 62 publications

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“…31 Despite the global importance of PCC, in some regions such as Palestine or India, not many providers know about PCC or providers are more provider-centered rather than patient centered. 32,33 This study adds new knowledge about PCC to further promote PCC in the global community.…”

Section: Discussionmentioning

confidence: 91%

Patient centeredness: The perspectives of uninsured primary care patients in the United States

Kamimura

Weaver

Armenta

et al. 2019

International Journal of Care Coordination

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Introduction: Patient-centered care has become increasingly important within the United States (US) healthcare system. Given that patient-centered care predicts patient satisfaction, health outcomes, and cost-effectiveness, it is of the utmost importance to study patient-centered care from the perspectives of marginalized populations including minorities, immigrants, and other underserved populations. The purpose of this study is to examine factors that affect underserved primary care patients' perceptions of patient centeredness. Methods: The data were cross-sectional and collected in Fall 2016. Free clinic patients (N ¼ 723) completed a selfadministered survey, which measures patient centeredness, patient involvement in care, and clinical empathy. Validated measures were part of the survey, and the internal consistency of scales was tested. The general linear model was performed to predict factors associated with patients' perceptions of patient centeredness. Results: Higher levels of perceived patient involvement in care and higher levels of perceived empathy in consultation are related to higher levels of patient centeredness. While better physical health is associated with higher levels of perceived empathy in consultation, high levels of emotional health and depression are not. Conclusions: Patients' perceptions of involvement and empathy are important factors for patient-centered care, although this study did not show causal directions among variables. Based on the findings of this study, it is recommended that future studies should focus on the following three points: (1) to develop and evaluate trainings for providers, (2) develop education classes for patients who utilize free clinics, (3) analyze how these programs affect patient-centered care and health outcomes.

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Section: Discussionmentioning

confidence: 91%

Patient centeredness: The perspectives of uninsured primary care patients in the United States

Kamimura

Weaver

Armenta

et al. 2019

International Journal of Care Coordination

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“…] Iran To explore the nature of doctor-patient interaction (DPI) in one educational hospital in Iran, according to the views of patients and their relative Patients and their relatives Qualitative: using the Carspecken’s critical ethnography Schattner et al, 2006 [ 92. ] Israel To determine patient priorities in medical care Hospitalized and ambulatory patients Quantitative Sultan et al, 2018 [ 93. ] Palestine To investigates the provision of PCC among hospital doctors in the developing and politically unstable country of Palestine Doctors Descriptive, cross-sectional research Topaz et al, 2020 [ 94.…”

Section: Resultsmentioning

confidence: 99%

“…] found that older providers were better at showing empathy, communicating effectively, responding to patients’ needs, and sharing decisions with patients. Sultan et al [ 93. ] suggest that a broad range of demographic and educational factors influence physician views of the importance of PCC components.…”

Section: Resultsmentioning

confidence: 99%

Patient-centered care in the Middle East and North African region: a systematic literature review

Alkhaibari

Smith‐Merry

Forsyth

et al. 2023

BMC Health Serv Res

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Background The need for patient centered care (PCC) and its subsequent implementation has gained policy maker attention worldwide. Despite the evidence showing the benefits and the challenges associated with practicing PCC in western countries there has been no comprehensive review of the literature on PCC practice in the Middle East and North African (MENA) region, yet there is good reason to think that the practices of PCC in these regions would be different. Objectives This paper summarizes the existing research on the practice of PCC in the MENA region and uses this analysis to consider the key elements of a PCC definition based on MENA cultural contexts. Methods Five electronic databases were searched (EMBASE, Cochrane, Medline, CINAHL and Scopus) using the search terms: patient OR person OR client OR consumer AND centered OR centred AND care. The MENA countries included were Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Palestine, Israel, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen, Algeria, Egypt, Libya, Morocco, Tunisia, Djibouti, Pakistan, Sudan, and Turkey. Identified papers were imported to Covidence where they were independently reviewed against the inclusion criteria by two authors. The following data were extracted for each paper: author, year, location (i.e., country), objectives, methodology, study population, and results as they related to patient centred care. Result The electronic search identified 3582 potentially relevant studies. Fifty articles met the inclusion criteria. Across all papers five themes were identified: 1) patient centered care principles; 2) patient and physician perceptions of PCC; 3) facilitators of PCC; 4) implementation and impact of PCC; and 5) barriers to PCC. Conclusion The preliminary findings suggest that the concept of PCC is practiced and supported to a limited extent in the MENA region, and that the implementation of PCC might be impacted by the cultural contexts of the region. Our review therefore highlights the importance of establishing patient-centered care definitions that clearly incorporate cultural practices in the MENA region. The elements and impact of culture in the MENA region should be investigated in future research.

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“…[5][6][7] Additionally, under the traditional healthcare system, clinicians mainly focus on treating the disease, rather than providing holistic care for the patient, and focus on using advanced technology, rather than respecting patients' preference. However, modern medicine is complicated; an increasing number of studies have shown that PCC can effectively address this limitation, 8 reshape the humanistic nature of medical services, 9 and improve the quality and efficiency of healthcare services. 10,11 The practice of PCC enjoys global consensus, as all topperforming medical systems worldwide promote PCC.…”

Section: Introductionmentioning

confidence: 99%

Inpatients’ Perception of Patient-Centered Care in Guangdong Province, China: A Cross-Sectional Study

Zhou

Chang

et al. 2021

INQUIRY

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This study aimed to investigate the perceptions of patient-centered care (PCC) among inpatients in Guangdong Province (GD), China. Based on these perspectives, we sought to understand existing PCC practices in medical institutions and identify the impacts of inpatients’ sociodemographic status on their perceived PCC. A self-developed PCC questionnaire was used to investigate inpatients’ perceptions of PCC. A cross-sectional survey was conducted in nine tertiary-level hospitals across five cities in GD. Descriptive statistics was used to describe the levels of PCC in GD. The differences in PCC levels across different sociodemographic groups were assessed using analysis of variance and multivariate linear regression. Valid responses were provided by 1863 inpatients. The mean overall PCC score was 8.58 (standard deviation [SD] = 1.36); inpatients from the Pearl River Delta and eastern GD area reported significantly higher scores than those from western and northern GD area ( P<.01). Inpatients from rural areas tended to report lower PCC scores than their urban counterparts. Among the PCC questionnaire sub-domains, inpatients scored highest and lowest in “patient experience” (mean = 8.96, SD = 1.34) and “medical insurance” (mean = 7.93, SD = 2.05), respectively. This study provided a comprehensive overview of inpatients’ perceptions of PCC in the public healthcare system in GD, China. Our findings highlighted that a majority of inpatients were satisfied with the PCC in public healthcare system; however, a significant discrepancy between inpatients with different sociodemographic status remained.

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Palestinian doctors’ views on patient-centered care in hospitals

Cited by 8 publications

References 62 publications

Patient centeredness: The perspectives of uninsured primary care patients in the United States

Patient centeredness: The perspectives of uninsured primary care patients in the United States

Patient-centered care in the Middle East and North African region: a systematic literature review

Inpatients’ Perception of Patient-Centered Care in Guangdong Province, China: A Cross-Sectional Study

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