2017
DOI: 10.1016/j.trpro.2017.12.008
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Passenger-centric airport management via new terminal interior design concepts

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Cited by 7 publications
(5 citation statements)
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“…The air transport industry is also trying to mitigate the negative effect of propagated delays by introducing new operational concepts, such as A-CDM and TAM [ 28 ]. Airports need to evolve from today’s perspective where they behave as individual support tools and become components of an integrated airport information architecture to act as holistic decision–support tools for all airport partners [ 29 ].…”
Section: Literature Reviewmentioning
confidence: 99%
“…The air transport industry is also trying to mitigate the negative effect of propagated delays by introducing new operational concepts, such as A-CDM and TAM [ 28 ]. Airports need to evolve from today’s perspective where they behave as individual support tools and become components of an integrated airport information architecture to act as holistic decision–support tools for all airport partners [ 29 ].…”
Section: Literature Reviewmentioning
confidence: 99%
“…What passengers demand depends on their specific needs. Meeting these needs will become an increasingly competitive endeavour [10]. Online information and electronic booking and payment systems integrating all means of transport should facilitate multimodal travel.…”
Section: Introductionmentioning
confidence: 99%
“…Different approaches have been proposed to avoid congestions at airports, most of them focused on strategies to reduce waiting times at different points such as check-in and security control (Alodhaibi, Burdett, & Yarlagadda, 2017;Gatersleben & Weij, 1999;Kalakou & Moura, 2015;Milbredt, Castro, Ayazkhani, & Christ, 2017;Nikoue, Marzouli, Clarke, Feron, & Peters, 2015;Wu & Chen, 2019;S.-Z. Zhao, Ni, Wang, & Gao, 2011).…”
Section: Introductionmentioning
confidence: 99%