Patterns of communicating care and caring in the intensive care unit

Abstract

Aim: To explore the perceptions and experiences of nurses in communicating the care and caring in the intensive care unit (ICU). Design: A focused ethnography.Methods: This study was conducted in an Australian metropolitan hospital, in which data were gathered from multiple sources: participant observations, document reviews, interviews, and participant's additional written information -oversix months (April-September, 2014). The data were analysed thematically. Findings: This study addressed inclusively communicating care and caring to patients, families, nurses and other health professionals in ICU. The findings identified main themes concerning the changing patterns of communicating the care and caring in ICU, various patterns of communication used, enablers and barriers of communicating care and caring, and significant issues in communicating care and caring in ICU. Documentation of patients' psychological and emotional needs, and nurses' caring behaviours are crucial. These findings need further consideration from all stakeholders.

Bridging the gap: How multidisciplinary rounds boost communication between nurses and physicians in the intensive care unit

“…It also necessitates a supportive and inclusive organizational culture that values and encourages interdisciplinary collaboration. Clear communication protocols, standardized documentation, and feedback mechanisms are essential to ensure the success of this modality [4,6,7].…”

Pengambilan Keputusan Melalui Strategi Komunikasi Efektif pada Keluarga Pasien Kritis

“…Komunikasi adalah salah satu kebutuhan keluarga yang paling penting, dari hasil catatan artikel penulis menemukan sudut pandang keluarga yang harus diperhatikan perawat dalam melakukan percakapan, perawat harus memenuhi beberapa fungsi diantaranya membangun kepercayaan, memberikan dukungan emosional, memberikan informasi medis, memfasilitasi pemahaman pasien dan keluarga serta memfasilitasi keputusan terapi bersama keluarga (Al-Shamaly, 2022). Tidak hanya itu dalam mengoptimalkan komunikasi yang efektif maka dalam hasil penelitian Lincoln et al, (2023) menyoroti pentingnya mempersiapkan ruang pertemuan yang sesuai dan menyediakan ruang tunggu yang nyaman bagi keluarga yang ingin menginap selama masa perawatan di ICU.…”

“…Gaya komunikasi yang diberikan sangat berperan penting dalam menciptakan pertemuan keluarga yang berkualitas tinggi selama menerima perawatan di ICU (Gibbon et al, 2020).Pemahaman tentang pentingnya perawatan berpusat pada keluarga di ICU dapat lebih dipahami oleh para praktisi kesehatan dan pengambil kebijakan melalui kajian yang kami lakukan (Al-Shamaly, 2022).…”

Limited English Proficiency and Outcomes in the Intensive Care Unit: An Integrated Review

“…Effective communication between clinicians, patients, and family members in the ICU is of particular importance due to the dynamic nature of critical illness and the frequent need for urgent treatment decisions (Gopalan & Pershad, 2019). However, achieving quality communication around complex medical conditions and treatment is often difficult in this fast-paced environment that relies heavily on advanced technology (Al-Shamaly, 2021; van Mol et al, 2016). Sensitive interactions between clinicians and critically ill patients and their family members become even more fraught for individuals and families with LEP (Espinoza Suarez et al, 2021), heightening the physical, psychological, and emotional distress that is so often experienced in the ICU setting (Bienvenu, 2021; Halain et al, 2022).…”