Paying by Your Messaging Application?

Pal, Debajyoti; Funilkul, Suree; Patra, Syamal

doi:10.1145/3406601.3406633

Cited by 6 publications

(7 citation statements)

References 47 publications

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“…The results indicated user satisfaction and trust were significantly impacted by IQ. This results in line with prior results [1,6,18]. This indicates that users may be encouraged to make m-payments if they access relevant, adequate, reliable, and timely information.…”

Section: Discussionsupporting

confidence: 90%

“…MP has been characterized as any payment transaction expressly started, granted, and verified by a mobile. In recent years, advances in mobile technology and the underlying mobile networks have resulted in a significant rise in m-commerce transactions [6]. mpayment is a service that allows users to make payments, check balances, and transfer money conveniently, at any time, and from anywhere [7].…”

Section: 1 M-payment Adoptionmentioning

confidence: 99%

“…Yang et al [1] and Franque et al [7] reported IQ significantly affects users satisfaction in the Mobile Payment context. IQ can significantly increase the user's trust to use mpayment [6]. Based on mobile banking, Tam and Oliveira [17] reported IQ significantly enhances the BI.…”

Section: Author Proofmentioning

confidence: 99%

“…Statistically, SEQ's most crucial factor impacts Trust, followed by M-payment user satisfaction [18]. Similarly, SEQ can positively enhance users' trust to use mobile payment [6]. In addition, SEQ can improve the BI to use mobile banking [21].…”

Section: 4 Service Qualitymentioning

confidence: 99%

“…In the context of mobile payment Yang et al, [1] reported trust has a significant impact on BI to use mobile payments. According to [6], trust significantly enhances and increases the BI to use m-payment. H7: Trust significantly impact BI.…”

Section: 5 Trust and Bimentioning

confidence: 99%

See 4 more Smart Citations

Identifying the Factors that Influence Users’ Intentions to Use Mobile Payment Services

Jameel¹,

Hamdi²,

Ahmad³

2023

Preprint

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Mobile payments with significant economic potential have emerged due to the advancement of mobile communication technology and the widespread use of intelligent gadgets. However, the rate of mobile payment adoption is insuf- ficient. This study aims to measure behavioral intention to use Mobile payments. The target populations of the current study are mobile device users in Iraq. The study used Partial Least Square to measure 281 usable questioners. The results indi- cated that information quality, system quality, and service quality have a significant impact on trust and user satisfaction with mobile payment. Besides, trust and user satisfaction significantly impact behavioral intention to use m-payment. There- fore, Mobile payments services providers should constantly make sure that the information they give is correct and up to date. Furthermore, developers of mobile service systems must ensure that the Mobile payments system is dependable, simple to use, and responsive.

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Section: Discussionsupporting

confidence: 90%

Section: 1 M-payment Adoptionmentioning

confidence: 99%