PENGUKURAN MATURITY LEVEL CONTROL OBJECTIVE KE-8 DOMAIN DELIVERY AND SUPPORT : MANAGE SERVICE DESK AND INCIDENTS (Studi Kasus pada SIMAK di STMIK Mardira Indonesia)

Budiman, Dheni Apriantsani

doi:10.5281/zenodo.3232913

2018

DOI: 10.5281/zenodo.3232913

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PENGUKURAN MATURITY LEVEL CONTROL OBJECTIVE KE-8 DOMAIN DELIVERY AND SUPPORT : MANAGE SERVICE DESK AND INCIDENTS (Studi Kasus pada SIMAK di STMIK Mardira Indonesia)

Dheni Apriantsani Budiman

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PENGUKURAN MATURITY LEVEL CONTROL OBJECTIVE KE-8 DOMAIN DELIVERY AND SUPPORT : MANAGE SERVICE DESK AND INCIDENTS (Studi Kasus pada SIMAK di STMIK Mardira Indonesia)

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