Perceived Usefulness, Ease of Use, and Attitude Towards Online Shopping Usefulness Towards Online Airlines Ticket Purchase

Renny,; Guritno, Suryo; Siringoringo, Hotniar

doi:10.1016/j.sbspro.2013.06.415

Cited by 176 publications

(129 citation statements)

References 18 publications

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“…Different from the findings in some previous studies (e.g., Karuppiah, 2014;Renny et al, 2013;W. Shin & Ismail, 2014;Wang & Tseng, 2011) the direct and indirect effects on children's attitudes to the use of SNS due to parents and peers are less important.…”

Section: Resultscontrasting

confidence: 98%

“…Table 11 it is seen that among these new findings many involve Perceived Peer Influence, Perceived Parent Influence, Risk, and Attitude toward Use of Technology. There was support for the finding by W. Shin and Ismail (2014) and Karuppiah (2014) that Perceived Parent Influence has a significant positive direct effect on Risk as well as the finding by T. Wang and Tseng (2011) and Renny et al (2013) that Risk has a significant negative direct effect on Attitude toward Use of Technology. However, there was no support for a significant direct negative effect of Perceived Parent Influ-ence on Attitude toward Use of Technology reported by W. Shin and Ismail (2014) and Karuppiah (2014).…”

Section: Significant Negative Correlationmentioning

confidence: 59%

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Factors Affecting Social Network Use by Students in Indonesia

Kristianto¹

2017

JITE:Research

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BackgroundAlthough Indonesia is one of the world's most populated countries with a high penetration of internet usage there has been little research on SNS usage in Indonesia, especially involving children. Instead, SNS research in Indonesia has focused on university students and political, marketing, and disaster mitigation issues. Aim/Purpose In order to address this gap a theoretical model is formulated from a review of previous studies incorporating basic constructs found in the Technology Acceptance Model (Perceived Usefulness, Perceived Ease of Use, and Attitude) as well as other influences, motivations, and individual characteristics that affect a child's attitude toward the use of SNS. Methodology The model is evaluated and developed using data collected from 460 children in primary school grades 4, 5, and 6 in five cities in Indonesia. The statistical techniques implemented with SPSS and Amos computer software (t-tests, correlation coefficients, principal component factor analysis, Cronbach alpha coefficients, and structural equation modeling (SEM) analysis). FindingsThe results confirm many of the effects on a child's attitude toward SNS reported in previous studies due to: the usefulness and ease of use of SNS; parental influence; feelings of flow experience and risk; and the child's level of access, technical expertise, and experience with SNS. New findings include significant correlations and causal effects involving: the influences of peers and parents; the child's level of technical expertise; and feelings of flow experience. Contribution Despite limitations related to sampling and the administration of a questionnaire among young children, the findings contribute to theory as well as practice and provide guidance on effective ways to improve children's attitudes towards the use of SNS.

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Section: Resultscontrasting

confidence: 98%

Section: Significant Negative Correlationmentioning

confidence: 59%

Factors Affecting Social Network Use by Students in Indonesia

Kristianto¹

2017

JITE:Research

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“…[34] also found that perceived usefulness is an important factor in the user's intention to adopt m-banking. In a similar vein, [58] have shown that perceived usefulness is a determining factor in user's acceptance of airline ticket reservation systems.…”

Section: Perceived Usefulnessmentioning

confidence: 91%

Factors Influencing Live Customer Support Chat Services: An Empirical Investigation in Kuwait

Elmorshidy

Mostafa

El-Moughrabi

et al. 2015

J. theor. appl. electron. commer. res.

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This study investigates factors influencing live customer support chat services in Kuwait. Live Customer Support Chat represents a newly implemented type of customer service in E-commerce websites. Live Support Chat allows online agents through company's websites to answer customer questions, complaints, and concerns on the spot through a live chat session, which bypasses the traditional e-mail and web forms. The theoretical framework used in this study is based on the well-established Technology Acceptance Model and the Theory of Reasoned Action. The study tries to validate these theoretical frameworks in the context of Live Customer Support Chat to see if they can be equally applied to the E-commerce enlivenment as in the other technology fields. Using a sample of 324 respondents, the hierarchical regression revealed that factors such as usefulness, ease of use and attitude have a significant influence on customers' intention to use Live Customer Support Char services. Our model explains around 31% for the variance in customers' intention to use Live Customer Support Chat.

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“…The access restriction is not only used at the physical location, but also in accessing virtual location. Online banking (Dash, Mohanty, Pattnaik, & Mohapatra, 2011), online ticket reservation (Renny, Guritno, & Siringoringo, 2013), online shopping (Hartono, Holsapple, Kim, Na, & Simpson, 2014) and online tracking system (Rizzo, Barboni, Faggion, Azzalin, & Sironi, 2011) are among many examples of allowing only authorized users to personal information. The systems that are widely used for access restriction are the Radio Frequency Identification (RFID) and smart card.…”

Section: Background Of Studymentioning

confidence: 99%

Evaluation on the Installation of the Automatic Lane Barriers (Alb) by Campus Community

Rahman

Kadir

Wok

2018

HSSR

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Purpose of the Study: This study examines the evaluation of Automatic Lane Barriers (ALB) system implementation on the campus community. The objectives of this study are to identify the differences between male and female on their evaluations towards the ALB system; and to determine the differences between staff and student on their attitude, behaviour, perceived usefulness (PU), and perceived ease of use (PEU) towards the ALB system. Methodology:This study applies the quantitative research design using the survey method where self-administered questionnaires are used as the instrument for data collection. A total of 271 respondents participated in this study. Main Findings:The findings show that, on the whole, campus community have a positive evaluation pertaining to perceived usefulness of the ALB system implementation only. There is no significant difference between male and female respondents on all variables while there are significant differences between staff and student towards the ALB system for all variables concerned. Applications of this Study:This study adapted the items in the Technology Acceptance Model (TAM) to a newly implemented Automatic Lane Barriers (ALB) installation to differentiate the acceptance of ALB system according to gender and designation. The main reason for such implementation is to increase security and safety measures for the campus community. Novelty/Originality of this Study:This study is done immediately after the ALB is enforced. Thus, the findings act as the benchmark for the acceptance of any new innovation for the campus community in the future.

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Perceived Usefulness, Ease of Use, and Attitude Towards Online Shopping Usefulness Towards Online Airlines Ticket Purchase

Cited by 176 publications

References 18 publications

Factors Affecting Social Network Use by Students in Indonesia

Factors Affecting Social Network Use by Students in Indonesia

Factors Influencing Live Customer Support Chat Services: An Empirical Investigation in Kuwait

Evaluation on the Installation of the Automatic Lane Barriers (Alb) by Campus Community

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