Perceived Work-Life Interface and Organizational Citizenship Behavior: Are Job Satisfaction and Organizational Commitment Mediates the Relations? (Study on Star Hotels Employees in Indonesia)

Abstract

The aim of the study is to examine the mediation of job satisfaction and organizational commitment in the relations between work-life interface and organizational citizenship behavior. This study use paper and pencil questionnaire which consists of 48 items and get response from 277 employees from 3-5 stars hotel in Bandung. To identify the relation between variables, this study using explanatory causal analysis which describe the causal ISSN 2162-3058 2017 http://ijhrs.macrothink.org 123 relation using hypothesis. Respondents selected using nonprobability sampling method with accidental technique. The result showed that positive and negative aspect of work-life interface (conflict and balance) has direct effect on OCB. Only job satisfaction has mediation effect in the relations. Hotel industry needs to apply human resources policies which focus on the supporting work and private life in order to increase the employees' satisfaction. In the end satisfied employees will contribute more to the organizations' achievement. International Journal of Human Resource Studies

Mediating Effects of Job Satisfaction and Organizational Commitment between Problems with Performance Appraisal and Organizational Citizenship Behavior

“…OCB has been defined as people's mental perception in assessing or perceiving different matters concerning their work responsibility. Indarti et al [8], Devece et al [9], and Prasetio et al [10] agreed that employees manifest OCB if administrators build their JS and OC. This relationship takes the form of cause and effect.…”

“…This relationship takes the form of cause and effect. JS [11,12] and OC [10][11][12][13] were identified as factors influenced by other variables and function as moderators or mediators. Therefore, to promote OCB, the two factors of JS and OC must be studied.…”

Moderate Effects of Organizational Commitments on Team Commitments and Negotiations on Conflict Handling (Empirical Study: Indonesian Government)

“…Conflict management is a method that can be used by the parties involved in the conflict or third parties to deal with disputes between two or more people or two or more groups in order to produce a resolution to the problem (Prasetio et al, 2017).…”

Pengaruh Persepsi Dukungan Organisasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada Pt Great Citra Lestari

“…Pengukuran pada penelitian ini untuk mengukur persepsi dukungan organisasi penulis memilih untuk menggunakan alat ukur yang telah dikemukakan oleh Eisenberger et al (2001) dalam menggunakan pengukuran persepsi dukungan organisasi terdapat tiga indikator yaitu keadilan, dukungan supervisor, dan penghargaan. Alat ukur yang digunakan untuk mengukur kepuasan kerja pada penelitian ini menurut Prasetio et al (2017). Sedangkan, untuk alat ukur kinerja karyawan mengunakan alat ukur yang telah dikemukakan oleh Pradhan & Jena (2017) dalam mengukur kinerja karyawan melalui task performance, adaptive performance, dan contextual performance.…”