Perceptions of the Spa Industry: An Importance Performance Analysis

SOMKEATKUN, Waritsara; Wongsurawat, Winai

doi:10.1080/1528008x.2016.1250241

Cited by 7 publications

(2 citation statements)

References 15 publications

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“…The final factor (Factor 5) included items related to the educational aspect of the winery visit and it was named learning about wine . Following standard practice in IPA studies using factor-analytic work (Chu and Choi, 2000; Pan, 2015; Somkeatkun and Wongsurawat, 2017), the ensuing analysis is based on the presentation of the factors distribution in IPA mapping.…”

Section: Research Resultsmentioning

confidence: 99%

The winery experience from the perspective of Generation Z

Stergiou

Airey

Apostolakis

2018

IJWBR

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Considerations and Wine & Entertainment both perceived to be important but the winery's performance on the same was poor; Destination Attributes and Service Staff both perceived to be important with good performance; and Learning about Wine perceived unimportant with low performance. Originality/value-This is the first academic study focusing specifically on the winery experience from the perspective of Generation Z. As such it has provided new and useful insights for researchers and managers in the wine industry concerning the experience of this under-researched generational cohort.

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Section: Research Resultsmentioning

confidence: 99%

The winery experience from the perspective of Generation Z

Stergiou

Airey

Apostolakis

2018

IJWBR

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“…In the majority of countries, traditional balneology treatments are often an element complementing the stay in spa cities and facilities and even on mobile health resorts (ships) [53]. This is not the case in Europe, where traditional health resort treatment, based on minerals and health properties of the climate, is still developing [54], expanding the scope of benefits.…”

Section: General Economic Forcesmentioning

confidence: 99%

Model of Business Relations in Spa Tourism Enterprises and Their Business Environment

Szromek

2020

Sustainability

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Sustainable tourism, carried out on spa tourism enterprises, is a key issue that requires the combination of the implementation of economic goals of business activity and, at the same time, the limitation of negative influences on the tourist areas, which are valuable from the point of nature. The main objective of this article and, at the same time, the objective of theoretical–cognitive and empirical research, is to find links and mutual relations between the entities carrying out tourist and therapeutic activity in health resorts in a model approach, taking into account sustainable tourism elements. The implementation of the goal will be carried out on the basis of empirical studies, covering business models of 17 of the largest health resorts in Poland. The article describes relations occurring in the health resort environment and defines a model of relations between health resort enterprises and other entities functioning within this sector. The network approach of the studied issue is analyzed from the point of view of relations found in the complementary cooperation of entities, among which one is ready to implement the benefit and others express their need for the said benefit and are willing to be its recipients. The network relation of the second type, where the entities combine their forces to meet a common goal, is presented in the form of exemplification of the health resort enterprise network in the Polish market.

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Medical Tourism Attribute Competitiveness: An Importance–Performance Analysis

Jalilian,

Khodayari‐Zarnaq,

Rahmani

et al. 2024

Journal of Tourism Research

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This study aimed to analyze the performance of medical tourism in Iran using importance–performance analysis (IPA). In this cross‐sectional study, five hundred ninety‐six medical tourists from West Asian countries (Iraq, Azerbaijan, Kuwait, Qatar, Bahrain, Oman, Syria, Lebanon, Oman, Saudi Arabia, and Yemen) referring to health centers to receive medical services in Iran in 2020 were recruited. A standard IPA questionnaire was used for data collection. IP gaps were negative in all three attributes (medical treatments and service attributes, destination attributes, and tourism‐specific attributes). Respondents attached the highest importance to medical treatments and service attributes. The highest IP gap was related to medical treatments and service attributes. The results highlighted that the Iranian tourism industry is not performing well in many areas. Tourism managers and stakeholders should adopt useful strategies for improving those areas with high importance and low performance.

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Perceptions of the Spa Industry: An Importance Performance Analysis

Cited by 7 publications

References 15 publications

The winery experience from the perspective of Generation Z

The winery experience from the perspective of Generation Z

Model of Business Relations in Spa Tourism Enterprises and Their Business Environment

Medical Tourism Attribute Competitiveness: An Importance–Performance Analysis

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