Performance Analysis and Supplier Evaluation using Analytical Hierarchy Process and Technique for Order Preference by Similarity to Ideal Solution at the Shipyard Company

Abstract

Performance assessment at shipyard companies only includes price criteria, product quality, and ownership of SKT as a registered supplier in the company. This performance assessment is considered not optimal so that there are problems caused by suppliers every year by different suppliers. Based on these problems, this research was conducted to determine the criteria and sub-criteria that have a major influence on supplier performance assessment by using metrics in the SCOR Model but also taking into account the company's needs and then assessing supplier performance based on predetermined criteria and sub-criteria. The weighting of the performance assessment criteria and sub-criteria is carried out by the AHP method and the supplier performance assessment is carried out by the TOPSIS method. The results obtained by the AHP method are that the quality criteria get the largest weight, namely 0.401, cost (0.288), reliability (0.215), responsiveness (0.215) and agility (0.107). The results of the sub-criteria weighting get the subcriteria with the highest weight, namely price stability (0.381), delivery performance to commit date (0.412), responsiveness to complaints (0.750), upside source adaptability (0.425), quality of product (0.835). Based on the results of the consumable supplier performance assessment, the top 5 suppliers were obtained with supplier codes SEJA21CS, ACR23CS, IMP25CS, AFM12CS, KPRI20CS. Based on the results of the performance evaluation, it was found that there were 2 suppliers with very good assessment results, 7 suppliers with good assessment results, 10 suppliers with sufficient assessment results, 6 suppliers with poor assessment results, and 5 suppliers with very poor assessment results.

Integration of SCOR Model and AHP to Measure the Shipyard Supply Chain Performance: A Case Study

“…This study differs from several other earlier investigations. By adding a quality criterion to the SCOR model, research [37] focuses more on ranking suppliers according to their performance. The pairwise comparison findings showed that quality was the most essential aspect, and agility was the least important.…”

“…The SCOR model has been used to measure supply chain performance in the shipyards industry [35]- [37], pangasius sp. Agroindustry supply chain [38], the global flight catering supply chain [29], or the automotive industry [23].…”

Evaluated Post-Disaster and Emergency Assembly Areas Using Multi-Criteria Decision-Making Techniques: A Case Study of Turkey

“…The TOPSIS method's main advantage is its ability to provide a simple and easy-tounderstand mathematical form for measuring the performance of decision alternatives [50]. TOPSIS is a multi-criteria decision-making (MCDM) method that ranks the benefits and drawbacks of an evaluation object based on the Euclidean distance between the evaluation object and idealized goals [51,52]. The TOPSIS method has low requirements for the number of indicators and sample size, making it easier to obtain the best solution through rigorous quantitative analysis [50,53].…”