Performance effects of technology–organization–environment openness, service co-production, and digital-resource readiness: The case of the IT industry

Tsou, Hung‐Tai; Hsu, Sheila Hsuan-Yu

doi:10.1016/j.ijinfomgt.2014.09.001

Cited by 103 publications

(65 citation statements)

References 88 publications

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“…On the other hand, the study of e-business is specifically addressed by [184], showing the trends in research in this field; findings of this study also indicate that this field of research is multidisciplinary and is evolving to integrate with the supply chain as well as with specialized technologies in line [35]. The TOE framework identifies three contexts that can influence the use of a technological innovation in the field of organizational psychology [181]: technological context, organizational context, and environmental context [3], [84], [111], [113], [115], [191]. The TOE framework has been successfully used to understand the key factors of information systems that affect adoption [84].…”

Section: Abstract_dynamicsmentioning

confidence: 99%

Electronic Commerce: Factors Involved in its Adoption from a Bibliometric Analysis

Villa

Ruiz

Valencia

et al. 2018

J. theor. appl. electron. commer. res.

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This article presents findings of a study that aimed to identify key factors in the adoption of e-commerce. The study involved a bibliometric analysis of statistical information from 408 scientific publications related to the theme, registered in the Scopus database, through a structured search equation. The collected records were used to calculate bibliometric indicators of quantity, quality and structure. Additionally, an analysis of increasing, decreasing, and emerging thematics was carried out to identify the topics of greatest interest on this subject. Findings indicate that this is a prolific research field, in which the fastest growing topic is the study of e-commerce adoption in small and medium sized enterprises in emerging economies. The analysis also revealed the current use of new models to evaluate adoption factors. That is the case of the Technology Organization Environment Framework used as an alternative to the Technology Acceptance Model--which remains the most widely used. Likewise, Structural Equation Analysis was found to be one of the most frequently used options for statistical analysis in the publications studied. A research agenda intending to contribute with directions for further research in the area is presented at the end of the article. from previous studies, and allowing the construction of better research designs that could focus on the issue with greater theoretical end empirical validity.The paper is structured as follows: Drawing on the work of various authors, the first section presents a conceptual framework that elaborates on the most important concepts related to electronic commerce, points out some milestones in its historical development, highlights its importance, and exposes the factors that promote or inhibit its adoption. In a second section, the methodology used for bibliometric analysis is described. In a third section, the obtained results are laid out along with their interpretation. Finally, conclusions and limitations of the study are presented followed by a research agenda. Conceptual BackgroundThis section presents the conceptual framework that supports the bibliometric analysis used in the research methodology. This framework introduces the conceptualization of e-commerce, presents some milestones of development, and highlights its importance in strengthening supplier-customer relations in today's organizations.Electronic commerce has been defined as a useful tool to reduce the economic gap between countries [149] and as a channel to deliver products and services through the Internet. However, although it has become a source of competitive advantage due to the possibilities offered to both buyers and sellers, its use, especially in emerging economies, is limited [52]. The main advantage mentioned by the authors in the use of electronic commerce relates to the opportunity that it provides for companies to expand their number of customers [18] and its potential to become a medium to boost micro, small and medium sized enterprises--which represent a source of econ...

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Section: Abstract_dynamicsmentioning

confidence: 99%

Electronic Commerce: Factors Involved in its Adoption from a Bibliometric Analysis

Villa

Ruiz

Valencia

et al. 2018

J. theor. appl. electron. commer. res.

View full text Add to dashboard Cite

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“…The compatibility of processes with the standards of organisations is considered an influential technological factor in the adoption of new technologies in an organisation [38]. Based on the theory of diffusion of innovation [34], compatibility is one of the important factors of the major predictions that affect the adoption of information systems in organisations. Competent innovations facilitate consumer understanding and use of technology, reflecting on organisations' improved service delivery and technology development services.…”

Section: B Technological Contextmentioning

confidence: 99%

“…The government regulations have a positive effect by reducing the restrictions related to the adoption of new technologies [31]. Karim and Rampersad [34] have stated that compliance with the government's regulatory and legal frameworks is supportive of cloud adoption. Cloud providers provide a guarantee that the data are not available to other countries in order to comply with the laws and regulations.…”

Section: Environmental Contextmentioning

confidence: 99%

Cloud Computing in Government Organizations-Towards a New Comprehensive Model

Mudawi¹,

Beloff

White

2019

2019 IEEE SmartWorld, Ubiquitous Intelligence &Amp; Computing, Advanced &Amp; Trusted Computing, Scalable Computing &Amp; Commu

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Cloud computing is a new information technology paradigm, one which has been adopted in many different sectors. Many developing countries are working on improving e-government to provide services to their citizens that are integrated and effective. Therefore, the Saudi government has made improving e-government a high priority. The aim of this study is to explore significant factors affecting the adoption of cloud computing in e-government services in Saudi Arabia as a case study. After identifying these factors, we propose a new comprehensive model for the Adoption of Cloud Computing in Saudi G-GOVernment (ACCE-GOV) that has been adopted from the Technology Organisation Environment (TOE) framework and the Diffusion of Innovations (DOI) theory. This research model examines factors of technological context (compatibility, complexity, service quality, security, and relative advantages), organisational context (top management support, organisation size, and technology readiness), environmental context (regulations and competitive pressures), and social context (awareness, trust, and attitude) in regard to the adoption of cloud computing. Ultimately, this study enhances the decision-making of the Saudi government through understanding and highlighting the most important factors that influence the adoption of cloud computing in an e-government context. This is a position paper, reporting on the work in progress. The findings of this study will be useful for the researchers who considers suitability of different methodological approaches for cloud computing adoption and evaluation.

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“…Recently, Tsou et al (2015) could show that openness of organizations accelerates changes of business models. It concerns (i) the technological context (openness of technology) when adopting systems, (ii) the organizational context (i.e., openness of corporate culture) triggering innovation, and (iii) the environmental context (i.e., openness to the external environment) when opening boundaries to the external environment.…”

Section: Changing the Business Modelmentioning

confidence: 99%

“…While not evident from its beginning collaboration and service orientation are playing fundamental roles in becoming agile and stay in business (Tsou et al 2015). From empirical evidence it can be concluded that is positively linked with increasing service networking activities of manufacturing companies (Bikfalvi et al 2013), however, depending on the servitization strategy of an organization (see above).…”

Section: Digital Service Provisionmentioning

confidence: 99%

Industrial Challenges

Stary

Neubauer

2016

S-BPM in the Production Industry

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Recently, the German "Industry 4.0" initiative gained momentum, and sketches a vision for future production industries. This chapter reviews industrial challenges in the area of "Industry 4.0". The findings are structured along the fundamental understanding of production companies as socio-technical systems. Socio-technical systems consist of three important aspects-(i) human, (ii) organizational structures and technology-and, most importantly their mutual relations, and thus, the interdependencies of these aspects. The review reveals that humans need to remain a vital element of future production and need to drive organizational development efforts and continuous workplace improvement. Organizational structures are challenged by changing business models of production companies. Enabling organizational change requires an open organizational culture (e.g., in terms of digital readiness), learning support and digital literacy of all involved stakeholders. In order to create value from Industry 4.0 developments, still technical challenges, in particular vertical and horizontal process integration need be resolved. IntroductionToday's industry needs to survive in a volatile environment. Changing customer demands, high degree of product individualization, increasing digitalization and system integration, effective and efficient manufacturing operations to meet high quality at low cost, well-being of employees, etc., are just some factors that challenge daily work in industry. In general, an industry refers to the production of certain goods or services within an economy (e.g., automotive industry in Germany). Different Industry classification systems like the ISIC (2008), NAICS (2012) or NACE exist that organize companies with respect to production processes or similar products. (cf. https://en.wikipedia.org/wiki/Industry_classification). According to the NAICS (2012) Manufacturing "comprises establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. These products may be finished, in the sense that they are ready to be used or consumed, or semi-finished, in the sense of becoming a raw material for an establishment to use in further manufacturing. Related activities, such as the assembly of the component parts of manufactured goods; the blending of materials; and the finishing of manufactured products by dyeing, heat-treating, plating and similar operations are also treated as manufacturing activities. Manufacturing establishments are known by a variety of trade designations, such as plants, factories or mills". Compared to the definition of manufacturing, the understanding of "Production" is more generic in terms of any conversion from input to output. This also includes intangible products like the delivery of services in areas as government and health care or even knowledge production.In this book, production companies are understood as complex, socio-technical systems of people, processes and machines that flexibly interact within ...

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Performance effects of technology–organization–environment openness, service co-production, and digital-resource readiness: The case of the IT industry

Cited by 103 publications

References 88 publications

Electronic Commerce: Factors Involved in its Adoption from a Bibliometric Analysis

Electronic Commerce: Factors Involved in its Adoption from a Bibliometric Analysis

Cloud Computing in Government Organizations-Towards a New Comprehensive Model

Industrial Challenges

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