Performance Evaluation System in Public Organization: A Case Study of the Regional Election Commission Office Bahawalpur, Pakistan

Abstract

Performance evaluation plays an important role in maintaining the competitive workforce by improving the performance of the employees and keeps them motivated to perform well but this is somehow not focused in public sector of Pakistan. At present ACR (annual confidential report) is used in public sector of Pakistan. The purpose of the study is to explore the evaluation system in the Election Commission of Pakistan. Qualitative research technique has been adopted which consist of in debt face-to-face interviews in order to get the primary data. Findings have shown that most of the employees are not satisfied with the current evaluation system due to evaluation done is based on liking and disliking. Favoritism and nepotism is seen in the evaluation process. Various suggestive solutions have been provided by the researcher after discussing the potential concerns of the employees about the said factors. The study will be beneficial for highlighting the issues and problems with the current evaluation system and solutions to improve it. Moreover, the study will contribute to performance management research.