Erfolgreiche Führung Von Shared Services 2017
DOI: 10.1007/978-3-658-13486-0_6
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Performance Management in der SSO

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“…Another stream of literature on performance measures focuses on the design of performance measures in specific contexts. These contexts comprise specific company situations, such as transformations from product suppliers to providers of bundled solutions (Horv ath and Seiter, 2012) or internationalisation (Schüffel and Baldegger, 2015); specific functional areas, such as marketing (Losch et al, 2013), product development (Bender and Steven, 2015), shared service centres (Fischer et al, 2017) or human resources (Scherm and Pietsch, 2005); or entire sectors, such as the public sector (Burth and Hilgers, 2014) and the banking sector (Bielefeld and Maifarth, 2005). These papers, which usually have a conceptual character, have been published in both sub-periods, but almost exclusively in domestic journals.…”
Section: Management Accounting Researchmentioning
confidence: 99%
“…Another stream of literature on performance measures focuses on the design of performance measures in specific contexts. These contexts comprise specific company situations, such as transformations from product suppliers to providers of bundled solutions (Horv ath and Seiter, 2012) or internationalisation (Schüffel and Baldegger, 2015); specific functional areas, such as marketing (Losch et al, 2013), product development (Bender and Steven, 2015), shared service centres (Fischer et al, 2017) or human resources (Scherm and Pietsch, 2005); or entire sectors, such as the public sector (Burth and Hilgers, 2014) and the banking sector (Bielefeld and Maifarth, 2005). These papers, which usually have a conceptual character, have been published in both sub-periods, but almost exclusively in domestic journals.…”
Section: Management Accounting Researchmentioning
confidence: 99%