Personalizing the user experience on ibm.com

Varieties of User-Centeredness

“…As a consequence, it has also adopted a variety of meanings from these different sources. There are only a few reviews of the history of user-centeredness [46]. Isomäki and Pekkola [41] as an exception they originate from the HCI community and therefore do not fully take into account Information Systems (IS) research as a source of some of the ideas of user centeredness.…”

Designing a wearable social network

“…On the other hand, much research is devoted to personalizing software by creating a user experience that is primarily web based (Anderson et al, 2001;Karat, 2003;Schwabe et al, 2002;Surprenant & Solomon, 1987). Though this dialog for system design is necessary and valuable, much of this research pertains to mass customization and mass personalization for the end user from a business perspective (Kramer et al, 2000;Riecken, 2000;Surprenant & Solomon, 1987) which may not align with the goals of personalization.…”

On the Deployment of Web Usage Mining

“…This kind of study is based on the collection of the opinion of visitors about the site. For instance, Alpert et al [1] and Karat et al [7] propose some studies to understand the value of personalisation for users (or customers) and underline which personalization features they like better. Their studies involved the participation of a sample of users (of the ibm.com web site) that accept to be observed during their interaction with the web site prototype (based on scenarios or not), and to fill in questionnaires.…”