“…In South Africa, more than 98 percent of business entities are SMEs and they contribute up to 57 per cent of the gross domestic product, employ between 50 and 60 percent of the country's work force across all sectors, and are responsible for a quarter of job growth in the private sector (Kalidas et al, 2020;Robson et al, 2013). As such, they have become a key component in strategies for economic growth, job creation and poverty reduction (Agupusi, 2007;Botha et al, 2021;van Wyk and Venter, 2022). It is therefore beneficial for SMEs to strive to become high performance organisations (HPOs) as this leads to an increase in their growth and development, and their ability to contribute (even) more to the development of the country (Su, 2015).…”