Perspectives on usability and accessibility of an autonomous humanoid robot living with elderly people

Fattal, Charles; Cossin, Isabelle; Pain, Frédérique; Haize, E.; Marissael, Charline; Schmutz, Sophie; Ocnarescu, Ioana

doi:10.1080/17483107.2020.1786732

Cited by 28 publications

(30 citation statements)

References 25 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Another key barrier to social robot adoption is the perception of stigma around assistive technology use by older adults ( 12 , 33 ). Older adults have reported feeling embarrassed when interacting with the pet-like social robot PARO in front of others ( 12 ) and some may avoid bringing a humanoid social robot out in public with them ( 34 ). This stigma exists for several reasons; for example, assistive technologies meant to support ageing in place are often regarded as reflections of negative stereotypes of ageing, such as isolation and dependency ( 35 , 36 ).…”

Section: Introductionmentioning

confidence: 99%

Older adult perspectives on emotion and stigma in social robots

et al. 2023

View full text Add to dashboard Cite

IntroductionSocial robot adoption by older adults and people living with dementia is limited by several barriers, including a lack of emotional alignment with social robots and perceptions of stigma around social robot use. The goal of this work was to address these barriers by engaging end-users in discussions on factors that could affect emotional connection to a social robot and considerations around using a social robot in public.MethodsWe conducted seven 90-min online workshops with older adults with (n = 2) and without dementia (n = 25) and care partners (n = 17). Older adults with and without dementia were in their 50s – 80s, and care partners were in their 30s – 70s. Seven older adults, seven care partners, and one older adult with dementia indicated that they had used a robot before. Online workshops had 4-8 participants each, and began with video demonstrations of pet-like robot MiRo and tabletop robot T-Top, as well as a live demonstration of MiRo. Participants completed the Multi-Dimensional Robot Attitude Scale before the workshops and the Psychosocial Impact of Assistive Devices Scale and two Zoom polls during the workshops. The audio and chat responses from the workshops were transcribed verbatim and content analysis was performed on the transcripts.ResultsOur analysis revealed three broad themes and 10 subthemes. In their discussions on features and applications, participants highlighted preferred forms of communication with a robot and ways in which a robot could support connection between people. For example, robots could improve the quality of communication between care partners and the person for whom they care. While many agreed that a social robot should match their level of emotion and interactivity, participants had different preferences for social robot emotional range and display features. Finally, participants discussed considerations around showing a robot to other people; several participants suggested that a robot could help raise awareness of ageing and dementia while others shared concerns about stigma and attracting negative attention from an audience.DiscussionIncorporating these findings into the design and implementation of social robots will result in devices that are better-suited to the needs of older adults, people living with dementia, and care partners.

show abstract

Section: Introductionmentioning

confidence: 99%

Older adult perspectives on emotion and stigma in social robots

et al. 2023

View full text Add to dashboard Cite

show abstract

“…Pepper, developed by Softbank Robotics, is the first humanoid socially assistive robot ever marketed and in a recent test of cohabitation with older people in their home, it was perceived as useful especially in maintaining social relationships and as a link to the family and friends of the user (Fattal et al, 2020). Pepper was also used in an experiment recently in the UK.…”

Section: Introductionmentioning

confidence: 99%

A qualitative exploration of care homes workers’ views and training needs in relation to the use of socially assistive humanoid robots in their workplace

Papadopoulos

Ali

Papadopoulos

et al. 2021

Int J Older People Nursing

View full text Add to dashboard Cite

Aim:The study aimed to explore the views and attitudes of care home workers about the socially assistive robot that was trialled in their workplace, in order to identify training needs in relation to the hypothetical future use of these robots in their workplace.Background: Care home workers face challenging workload conditions which may require the exploration of new solutions such as the use of socially assistive robots (SARs).Methods: This is a qualitative descriptive study which used semi-structured interviews. Care home workers (n = 23) in the UK participated in the study, and data collection took place between October 2019 and January 2020. NVivo software was used for data management, and a thematic inductive analysis was conducted.Results: Findings indicated that many participants were open to the use of robots and valued the potential usefulness of SARs in the care setting. However, some participants showed resistance to the use of robots and did not feel comfortable with the idea of working alongside them. Participants wished to receive technical training that would enable them to be competent in using SARs. Participants took seriously their duty of care to the older people and thus wanted to ensure that the use of the SAR would not negatively impact on the care being provided. Robots were viewed as having potential to be supplementary to human carers, such as sharing the workload and improving upon the care already being provided. Conclusions: Care home workers express both positive and negative views in relation to the hypothetical future deployment of socially assistive humanoid robots in their workplace. Implications for practice: The findings highlighted the importance of values around person-centred care which should be taken into account when planning for the implementation of robots in social care settings and training care home workers in how to work with robots.

show abstract

“…Regarding the research on the accessibility of healthcare services, most scholars only focus on the accessibility of healthcare services facilities for the older adults [5][6][7]. Although some scholars have also paid attention to the accessibility of intelligent services [8], network service [9], public service [10], life satisfaction [11], etc., all are based on the realized accessibility, ignoring the potential opportunities and willingness of the older adults to use healthcare services. This not only hinders the access to healthcare services, but also is not conducive to stimulate the healthcare service market.…”

Section: Introductionmentioning

confidence: 99%

Differences in the Potential Accessibility of Home-Based Healthcare Services among Different Groups of Older Adults: A Case from Shaanxi Province, China

Wang

Liu

et al. 2020

Healthcare

View full text Add to dashboard Cite

With the increase of the aging population and the lack of family care, home-based healthcare services have gradually become the main model to cope with aging, so local governments have invested heavily in the construction of home-based healthcare services. However, healthcare services still have problems such as low resource utilization and imbalanced development. The reason is that the supply and demand of healthcare services are not matched and the potential accessibility is low. Therefore, based on the supply and demand of healthcare services, this article pulls out the spatial and social factors that affect the potential accessibility, and tests the influence of individual factors on the potential accessibility among different groups of older adults. It is found that the perceived vulnerability of the older adults will reduce the potential accessibility of healthcare services. The psychosocial status, income and education level with the willingness to use healthcare services of the older adults are directly proportional, while residence has a negative impact on the potential accessibility. Finally, based on this finding, this article puts forward feasible suggestions from the perspective of policy content, publicity, and implementation.

show abstract

Perspectives on usability and accessibility of an autonomous humanoid robot living with elderly people

Cited by 28 publications

References 25 publications

Older adult perspectives on emotion and stigma in social robots

Older adult perspectives on emotion and stigma in social robots

A qualitative exploration of care homes workers’ views and training needs in relation to the use of socially assistive humanoid robots in their workplace

Differences in the Potential Accessibility of Home-Based Healthcare Services among Different Groups of Older Adults: A Case from Shaanxi Province, China

Contact Info

Product

Resources

About