Persuasion Knowledge Toolkit: Requirements Gathering with Designer

Abstract

Persuasion has played an important role in human life since it began. In the early 1990s a new approach called persuasive design was introduced into the HCI field. Persuasive design recognised that persuasion knowledge could be applied to the design and development of a variety interactive applications for changing people's attitudes and behaviours. However, the field remains very young, with the transfer of persuasion knowledge to interaction designers particularly limited. This paper presents work towards the design of a toolkit to make this knowledge more accessible to designers during the design lifecycle. The paper introduces our work towards a "Persuasion Knowledge Toolkit" (PToolkit). We present the key body of work undertaken so far; the generation of requirements for such a toolkit and our exploration of the challenges in making rich bodies of literature around topics such as persuasion accessible to designers.

PToolkit Prototype: Mixed Fidelity for Design Idea Transformation

“…Navigation Structure. Based on the early classification work on persuasion knowledge [7], PToolkits' information organization was created (figure 2). Persuasion knowledge has a complex structure of the target behavior, strategy, and techniques that currently is not obvious to the designer.…”

“…A recent study also used theoretic approach to investigate the psychological constructs in influencing behavior through technology [6]. Nowadays, it is common for users to be reminded by their mobile phones regarding their personalized exercise regime, brought groceries through websites and offer support through social networking to people during difficult times [7]. This situation is still continuing thus requires design of persuasion to be long term [8] and robust.…”

Abordagem para a interação afetiva: um estudo de caso com player de música

“…Ao permitir que agentes artificiais compreendam emoções em uma interação humanocomputador,é possível "persuadir" (induzir e/ou despertar) emoções em usuários de sistemas computacionais [11]. O conhecimento sobre a persuasão permite identificar emoções provocadas no uso de sistemas interativos e pode ser aplicado na concepção e no desenvolvimento de tais sistemas, fomentando, assim, mudanças de atitude e de comportamento nos indivíduos [12].…”

U-Fade

“…As an attempt to remedy this situation, models such as Persuasive Systems Design, (Oinas-Kukkonen & Harjumaa, 2009), the Behaviour Wizard (B. Fogg & Hreha, 2010), the Persuasive Tool Kit (Saidin, 2011) and the 3-Dimensional Relationship between Attitude and Behaviour model (Wiafe, Nakata, Moran, & Gulliver, 2011) have been introduced. Yet they fail to provide some of the relevant information needed for designing PT applications.…”