Physician’s Perception Toward Using Telemedicine During COVID-19 Pandemic in King Abdulaziz Medical City, Riyadh, Saudi Arabia

Altulaihi, Bader A; Alharbi, Khalid; Alhassan, Abdulrahman M; Altamimi, Abdullah; Akeel, Mouneera A Al

doi:10.7759/cureus.16107

Cited by 17 publications

(20 citation statements)

References 18 publications

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“…19 A recent study from Saudi Arabia addressing the perception of telehealth during the COVID-19 pandemic showed that the only significant factor was preferring virtual visits in terms of time efficiency, and that the most inconvenient factor was being incapable of providing extensive clinical evaluation. 20 In addition, a preprint from the same country, focusing on the perception and satisfaction of telehealth from the patient's perspective, the outcomes were similar to the western world in terms of satisfaction regarding the easy accessibility and reachability to the medical staff, interestingly the levels of satisfaction were found to be higher in highly educated individuals as they were willing to continue this process even post the pandemic phase. 21 There is a paucity of these types of studies in the region, with most of the publications adopting quantitative designs.…”

Section: Introductionmentioning

confidence: 74%

A promising future for tele-mental health in Oman: A qualitative exploration of clients and therapists’ experiences

Al-Mahrouqi

Al-Alawi²,

Al‐Alawi

et al. 2022

SAGE Open Medicine

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Objectives: Tele-mental health services can play an important role in overcoming barriers in mental health services in the Eastern Mediterranean Region. However, despite its potential, tele-mental health has not been widely adopted in Oman. This study is an exploratory investigation into the experiences of therapists and their clients in utilizing video-based tele-mental health care during the COVID-19 pandemic. Methods: A total of 19 semistructured qualitative interviews were individually conducted, it included 13 adult clients with mental health conditions who received video-based tele-mental health care and six clinical psychologists who provided video-based tele-mental health care during the COVID-19 pandemic. Results: The clients reported favorable experiences using tele-mental health, with the primary benefits being convenience, easy accessibility to subspecialized care, reduced absenteeism from work with commuting costs, and alleviated mental health stigma. The therapists also expressed experiencing benefits from tele-mental health, such as reduced risk of intrahospital infection, reduced healthcare costs, and the achievement of work-life balance. Primary concerns were related to the lack of public tele-mental health services, lack of specified tele-mental health guidelines, shortage of trained therapists, limited access to high-speed Internet, electronic devices, privacy, and concerns toward the security of telehealth systems in general. Conclusion: Clients and therapists report that tele-mental health offers new opportunities to improve the quality of mental healthcare services in Oman, and that the challenges could be resolved by establishing governmental tele-mental health services along with developing tele-mental health guidelines and implementing local postgraduate clinical psychology programs in universities in Oman.

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Section: Introductionmentioning

confidence: 74%

A promising future for tele-mental health in Oman: A qualitative exploration of clients and therapists’ experiences

Al-Mahrouqi

Al-Alawi²,

Al‐Alawi

et al. 2022

SAGE Open Medicine

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“…“Telemedicine” refers to the use of IT in the provision of health care via electronic devices [ 1 ]. COVID-19, a highly infectious virus causing respiratory illness, has caused an ongoing global pandemic.…”

Section: Introductionmentioning

confidence: 99%

“…COVID-19, a highly infectious virus causing respiratory illness, has caused an ongoing global pandemic. Saudi Arabia experienced more than half a million infections and more than 7000 fatalities by June 2021 [ 1 ]. This outbreak has led to innovative practices such as Telemedicine among health providers.…”

Section: Introductionmentioning

confidence: 99%

Physicians’ Perceptions of Telemedicine Use During the COVID-19 Pandemic in Riyadh, Saudi Arabia: Cross-sectional Study

idriss¹,

Aldhuhayyan²,

Alasaadi³

et al. 2022

JMIR Form Res

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Background The term “telemedicine” refers to the use of communication technology to deliver health care remotely. The COVID-19 pandemic had substantial impacts on health care delivery from 2020 onward, and it was necessary to adapt high-quality care in a manner that limited the potential for viral exposure of both patients and health care workers. Physicians employed video, phone, and electronic written (e-consultation) visits, all of which provided quality of care comparable to that of face-to-face visits while reducing barriers of adopting telemedicine. Objective This study sought to assess physicians’ perspectives and attitudes regarding the use of telemedicine in Riyadh hospitals during the COVID-19 pandemic. The main objects of assessment were as follows: (1) physicians’ experience using telemedicine, (2) physicians’ willingness to use telemedicine in the future, (3) physicians’ perceptions of patient experiences, and (4) the influence of telemedicine on burnout. Methods This study employed SurveyMonkey to develop and distribute an anonymous 28-question cross-sectional survey among physicians across all specialty disciplines in Riyadh hospitals. A chi-square test was used to determine the level of association between variables, with significance set to P<.05. Results The survey was distributed among 500 physicians who experienced telemedicine between October 2021 and December 2021. A total of 362 doctors were included, of whom 28.7% (n=104) were consultants, 30.4% (n=110) were specialists, and 40.9% (n=148) were residents. Male doctors formed the majority 56.1% (n=203), and female doctors accounted for 43.9% (n=159). Overall, 34% (n=228) agreed or somewhat agreed that the “quality of care during telemedicine is comparable with that of face-to-face visits.” Approximately 70% (n=254) believed that telemedicine consultation is cost-effective. Regarding burnout, 4.1% (n=15), 7.5% (n=27), and 27.3% (n=99) of the doctors reported feeling burnout every day, a few times a week, and a few times per month, respectively. Conclusions The physicians had generally favorable attitudes toward telemedicine, believing that its quality of health care delivery is comparable to that of in-person care. However, further research is necessary to determine how physicians’ attitudes toward telemedicine have changed since the pandemic and how this virtual technology can be used to improve physicians’ professional and personal well-being.

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“…Similarly, in the study by [31], participants agreed that these tools could improve understanding of health conditions. In another study by [32], over 80% of the doctors said telemedicine helped them during covid. However, just 60% of them said that telemedicine efficiently uses time.…”

Section: Performance Expectancy (Pe)mentioning

confidence: 98%

Knowledge and Perceptions of Hospital Care Staff towards Medical Internet of Things and the Role of Awareness Videos: A Quasi Experimental Study

Alomari,

Soh

2023

AIT

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Introduction: The healthcare industry continues to adopt and integrate smart technology into its operations. However, the adoption of the eHealth solutions has not been smooth in the Kingdom of Saudi Arabia (KSA) due to negative beliefs about the technology, lack of awareness and motivation and resistance to change. Thus, this study was developed to investigate the knowledge and perceptions of hospital care staff towards the Medical Internet of Things and to explore the role of awareness videos in changing negative perceptions. Methods: One group pre-test post-test quasi-experimental study design was incorporated, and 116 participants from Ministry of Health hospitals in Riyadh, KSA, were included. A series of four videos were developed to observe their influence on the knowledge and perceptions of mIoT. Results: The findings showed that participants had more knowledge about the individual components of mIoT (particularly wearable devices) compared to the processes or functions of mIoT. Similarly, just over half (56.0%) of the individuals think that the current systems in the hospital are enough to deliver mIoT. However, 90% think mIoT is the future of digital health. Similarly, PE, SI, BI, EE and CESE were considered facilitators and PTA and CC were considered grave barriers to mIoT adoption. The awareness videos positively influenced knowledge and perceptions of PE, EE, CESE and SI. Conclusion: The study concludes that hospital staff in Riyadh (excluding doctors) possess basic mIoT knowledge, consider various adoption factors as enablers, and awareness video can play a critical role in effectively introducing the technology to the hospital care staff.

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Physician’s Perception Toward Using Telemedicine During COVID-19 Pandemic in King Abdulaziz Medical City, Riyadh, Saudi Arabia

Cited by 17 publications

References 18 publications

A promising future for tele-mental health in Oman: A qualitative exploration of clients and therapists’ experiences

A promising future for tele-mental health in Oman: A qualitative exploration of clients and therapists’ experiences

Physicians’ Perceptions of Telemedicine Use During the COVID-19 Pandemic in Riyadh, Saudi Arabia: Cross-sectional Study

Knowledge and Perceptions of Hospital Care Staff towards Medical Internet of Things and the Role of Awareness Videos: A Quasi Experimental Study

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