2009
DOI: 10.1002/pfi.20073
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Potential pitfalls on the road to a process-managed organization (PMO), part 2: A road too much traveled

Abstract: In the second part of our article, we examine the potential pitfalls in the process-managed organization (PMO) and describe the "type of journey that will lead to success." Most setbacks for a PMO are results of discrepancies found in the underlying foundation; typically the process identification is most likely to be the cause. Processes in organizations do not manage themselves-a cross silo organizational system is required to operate the organization for optimal efficiency.

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