Preparing for productivity intervention initiatives

Abstract

Abstract:Purpose -Resistance to change is cited as a significant reason why productivity initiatives fail. Therefore, effectively managing and overcoming resistance to change is a critical factor for the successful outcome of any intervention. This paper explores current knowledge of resistance to change and seeks to review the literature and so understand what methods can be used to manage change initiatives. Design/methodology/approach -An extensive literature review has identified theories, frameworks and methodologies to successfully manage and overcome resistance to organisational change. Findings -Managing and overcoming opposition to change starts by assessing the types of resistance; and this classification will form the basis for the development of an implementation strategy to reduce resistance. This includes creating readiness and urgency for change, creating a vision for change, having employees participate in the change effort, training and coaching employees, effectively communicating the change, creating and planning for quick wins, and refreezing the organisation. Research limitations/implications -The tools and techniques presented in this article need to be adapted to the organisation's specificities as well as to the contextual situation. Originality/value -Today's competitive, uncertain and fast paced economic environment requires organisations to change in order to maintain or develop their competitive advantage. This paper combines numerous theories, frameworks and methodologies to successfully manage and overcome resistance in order gain acceptance and meet the desired needs.

Productivity, quality and business performance: an empirical study

“…Literature has noted numerous stories on the problematic issues relating to the quality implementation and how quality affect its outcomes such as productivity and business performance (e.g. Mohanty, 1998; Alsughayir, 2013; Belay et al , 2011; Crouzet et al , 2014). Many researchers (see e.g.…”

“…The importance of productivity, quality, and business performance has been well recognized in literature (e.g. Mohanty, 1998; Alsughayir, 2013; Belay et al , 2011; Crouzet et al , 2014); they are, however, rarely empirically explained for home-based brassware units. In particular, they are indeed often confused with respect to these linkages and suffer from clarity of concept of home-based brassware units.…”

The Relationship between Productivity and Firm’s Performance: Evidence from Listed Firms in Vietnam Stock Exchange

“…Since the crucial role of productivity as well as the unclear relationship between productivity and firm performance, one of this study's objectives is to investigate quantitatively the impact of productivity on firm financial performance. In fact, productivity and firm performance are important areas which have been well documented in literature (Alsughayir, 2013;Belay, Helo, Takala, & Kasie, 2011;Crouzet, Parker, & Pathak, 2014;Prakash, Jha, Prasad, & Singh, 2017) What differentiates our study from the rest is that we examine the relationship between firm performance and productivity in the context of relaxed regulations of foreign ownership by Vietnam government. In emerging countries like Vietnam, many studies have been implemented to draw attention on the effect of foreign ownership towards firm performance.…”

Improving Quality in Primary Care: A Model for Change

“…Hudson, et al [49] described how external facilitators also provide expertise and quality improvement tools, thus enabling the participants to troubleshoot challenges and barriers to implementing quality improvement in primary care. Coaching allows the practitioners to adapt to the new ways of doing business [50]. Facilitation and coaching assist primary care leaders in developing internal capacity for activities related to quality improvement.…”