Priority Factors for the Adoption of Cloud ERP Based on the Perspective of Consultants and SMEs

Abstract

The presence of cloud computing technology is driving changes in the way ERP vendors design, develop, implement, develop and sell ERP products that were previously treated as goods into services. The existing ERP product players who previously provided on-premise ERP solutions are now also providing SaaS solutions to compete with new players providing SaaS solutions. Previous research on the adoption of cloud computing-based ERP has always looked at the adoption factor from the SMEs side, even though the success of implementation is largely determined by the consultant. This study aims to see if there are differences in the priority factors for the adoption of cloud computingbased ERP. This is important because there is a change in the role of consultants who previously played a lot in technical matters for implementing on-premise ERP to SME business process management in SaaS ERP implementation because the technical complexity has been handled by the Vendor. This study uses descriptive statistics to perform different tests and the Entropy method to determine the priority weights of cloud computing-based ERP adoption factors. The results of the study indicate that there are differences in the priority of adoption factors from the consultant's side, the largest is the regulation factor and from the SME side is available resources. For the lowest priority, it turns out to be the same in terms of consultants and SMEs, namely data control. Keywords— Adoption Factor, Consultant, ERP, SaaS ERP, SMEs, consultant, Adoption factor, Entropy.