Privacy concerns can explain unwillingness to download and use contact tracing apps when COVID-19 concerns are high

Chan, Eugene Y.; Saqib, Najam

doi:10.1016/j.chb.2021.106718

Cited by 161 publications

(124 citation statements)

References 52 publications

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“…To highlight the significance of the presented concepts, we compared the proposed study results with five existing and closely related studies such as Sun et al [13], Chan et al [16], Kim et al [18], Wang et al [41], and Shin et al [93]. All these studies have provided the privacy related issues and emerging solutions for the ongoing pandemic.…”

Section: Prospects Of the Research In Privacy Area Tacking Into Accoumentioning

confidence: 99%

“…The release of the patients routes along with the visited places and demographics information has a range of privacy concerns. In addition, due to hidden data reporting to health agencies without explicit users consent, majority of the digital solutions have lower adoption across the globe [16]. The conceptual overview of the privacy paradigm shift in the context of COVID-19, and digital solutions employed to curb the spread of COVID-19 are demonstrated in Figure 1.…”

Section: Conceptual Overview Of the Privacy Paradigm Shift In The Conmentioning

confidence: 99%

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Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

Majeed

Lee

2021

Inventions

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With the advent of the pandemic (e.g., novel corona virus disease 2019 (COVID-19)), a tremendous amount of data about individuals are collected by the health authorities on daily basis for curbing the disease’s spread. The individuals’ data collection/processing at a massive scale for community well-being with the help of digital solutions (e.g., mobile apps for mobility and proximity analysis, contact tracing through credit card usage history, facial recognition through cameras, and crowd analysis using cellular networks data etc.) raise several privacy concerns. Furthermore, the privacy concerns that are arising mainly due to the fine-grained data collection has hindered the response to tackle this pandemic in many countries. Hence, acquiring/handling individuals data with privacy protection has become a vibrant area of research in these pandemic times. This paper explains the shift in privacy paradigm due to the pandemic (e.g., COVID-19) which involves more and detailed data collection about individuals including locations and demographics. We explain technical factors due to which the people’s privacy is at higher risk in the COVID-19 time. In addition, we discuss privacy concerns in different epidemic control measures (ECMs) (e.g., contact tracing, quarantine monitoring, and symptoms reporting etc.) employed by the health authorities to tackle this disease. Further, we provide an insight on the data management in the ECMs with privacy protection. Finally, the future prospects of the research in this area tacking into account the emerging technologies are discussed. Through this brief article, we aim to provide insights about the vulnerability to user’s privacy in pandemic times, likely privacy issues in different ECMs adopted by most countries around the world, how to preserve user’s privacy effectively in all phases of the ECMs considering relevant data in loop, and conceptual foundations of ECMs to fight with future pandemics in a privacy preserving manner.

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Section: Prospects Of the Research In Privacy Area Tacking Into Accoumentioning

confidence: 99%

Section: Conceptual Overview Of the Privacy Paradigm Shift In The Conmentioning

confidence: 99%

Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

Majeed

Lee

2021

Inventions

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“…These low app adoption rates may be attributed to concerns over data protection, security, and privacy [36] . Several recent survey studies [1 , 7 , 37] found that privacy had a strong effect on one's app acceptance decision. As such, Braithwaite et al.…”

Section: Methodsmentioning

confidence: 99%

COVID-19 Apps as a Digital Intervention Policy: A Longitudinal Panel Data Analysis in South Korea

Kim

2021

Health Policy

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Many countries have developed COVID-19 tracking apps that help individuals trace and detect “people” who are likely to have come in contact with confirmed patients. However, their adoption rates remain low. This study, therefore, investigated South Koreans’ adoption and usage behaviors of COVID-19 apps that detect the “place” where infectious people are found and alert people within 100m in dangerous zones. Our focus was on such apps’ impact on various facets of human life . Specifically, we analyzed mobile app usage data from 5,940 panelists at the start of the pandemic in South Korea and after the first major wave (January 6 to August 2, 2020). Findings showed that higher-income and more educated individuals were more likely to adopt COVID-19 apps early, and male and low-income people tended to use the COVID-19 tracking apps more frequently. In addition, this study offered empirical evidence of health protective behaviors, such as driving, shopping online, ordering food online, and avoiding travel and public transportation, and supported social- and religious-coping for people using COVID-19 apps. The implications are valuable for policy makers to implement a digital policy to motivate people to voluntarily engage in self-protective and coping behaviors through COVID-19 apps.

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“…In principle, these apps were designed to monitor small populations, such as universities and workplaces, as part of an overall strategy of mitigation for COVID-19, including masking, social distancing, and handwashing ( Uohara et al, 2020 ). Some employees and students were reluctant to share their private health information, and even more had concerns about their smartphones collecting location information for contract tracing ( Chan & Saqib, 2021 ).…”

Section: Surveillance and Detection Innovationsmentioning

confidence: 99%

From COVID-19 Crisis to Digital Health Care Innovation

Frith

2021

Nurs Educ Perspect

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Privacy concerns can explain unwillingness to download and use contact tracing apps when COVID-19 concerns are high

Cited by 161 publications

References 52 publications

Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

COVID-19 Apps as a Digital Intervention Policy: A Longitudinal Panel Data Analysis in South Korea

From COVID-19 Crisis to Digital Health Care Innovation

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